Fidelity Bank

5.0

Banks
New Orleans, LA

About this business

Finance Banks

Location details

149 Allen Toussaint Blvd, New Orleans, LA, 70124, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 1:30 p.m. 2:00 p.m. to 4:00 p.m.
Tue	9:00 a.m. to 1:30 p.m. 2:00 p.m. to 4:00 p.m.
Wed	9:00 a.m. to 1:30 p.m. 2:00 p.m. to 4:00 p.m.
Thu	9:00 a.m. to 1:30 p.m. 2:00 p.m. to 4:00 p.m.
Fri	9:00 a.m. to 1:30 p.m. 2:00 p.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

5.021 reviews

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Lauren S.

a year ago

Tyler made a bad day better with his kind personality.

Business response:

Hi Lauren, we're so glad Tyler was able to assist you and help you have a better day. Thank you for the review.

Peter K.

2 years ago

Joyce Tiongson was fantastic and very friendly.

Business response:

Hi Peter K, It was a pleasure working with you. I appreciate your business! Sincerely, Fidelity Bank

Vanessa R.

2 years ago

Fantastic customer service

Business response:

Hi Vanessa R, Thank you so much for your business. We appreciate your 5 star review!

Erica Alexander D.

3 years ago

Every employee makes me feel like family!!

Business response:

Hi Erica Thank you so much for your business. We appreciate your 5 star review!

Wendy L.

3 years ago

Very personable. I feel like a valued customer

Business response:

Hi Wendy, At Fidelity Bank, we strive to provide world class customer service to all of our customers. Thank you for the review! It was a pleasure working with you. Sincerely, Fidelity Bank

Anthony L.

3 years ago

Ms. Coulon's courtesy, effort and persistence in resolving the issues with my hurricane distribution were above and beyond my expectations. I highly recommend Tiffany and her branch personnel for their efficient and professional customer service.

Business response:

Hi Anthony L., Thank you so much for the kind words. It was our pleasure to help you resolve the issues you were experiencing. Thank you so much for your business. We appreciate your 5 star review!

Joe W.

3 years ago

Ms. Tiffany Coulon was extremely helpful with setting up our estate account. She had all the answers to our questions. We were able to quickly set up everything we needed in one visit with no delays. I highly recommend her.

Business response:

Hi Joe, thanks so much for sharing your review about your recent experience at our Lakeview location. We're happy to hear Tiffany was able to help you with your estate account! We'll be sure to share your review with her and look forward to seeing you again soon.

Barbara W.

4 years ago

went to bank today and had excellent service from Gina Pazo completing a personal bank matter. She went out of her way to help me. Each time I visit this bank (which is frequently) all of the staff are courteous and wonderful to me. This does not happen by chance, but by dedicated good people.

Business response:

Hi Barbara, thanks for sharing your experience with Gina at our Lakeview branch! We are lucky to have a great team of bankers at this location. We will share your comments with our Lakeview team and look forward to seeing you on your next visit.

Michael V.

4 years ago

Went to cash a check and had a few problems but Chastity the teller was very helpful and friendly. She went over and beyond to make sure I was satisfied thank you so much Chastity 🤗🤗🤗 your the best.

Business response:

Hi Michael, thank you for sharing your recent experience at our Lakeview location! We're happy to hear that Chastity was able to take care of your banking needs and look forward to seeing you again very soon.