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Fidelity Bank

4.9

About this business

Location details

5530 Crowder Blvd, New Orleans, LA, 70127, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.927 reviews
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Sichel T.'s profile image
Sichel T. 

Verified by Fidelity Bank

2 years ago

Great Customer Service. The entire staff is polite and very helpful. It feels like a family! 

Business response:

Hi Sichel T, We think it feels like family too. Thank you so much for your business. We appreciate your 5 star review! 

Brenda Palmer L.'s profile image
Brenda Palmer L. 

Verified by Fidelity Bank

2 years ago

Great experience !!!! 

Business response:

Hi Brenda Thank you so much for your business. We appreciate your 5 star review! 

Andrea C B.'s profile image
Andrea C B. 

Verified by Fidelity Bank

2 years ago

I've been banking with Fidelity since 1994. The service has definitely moved up to an A1 banking. The personal is top knoc, because of this I plan to move my funds from the other two banks I'm dealing with and open a CD account. Do to the service at the New Orleans east branch. 

Business response:

Hi Andrea Thank you for the review! It was a pleasure working with you. Sincerely, Fidelity Bank 

Stephen N.'s profile image
Stephen N. 

Verified by Fidelity Bank

2 years ago

LOVE LOVE LOVE Anthony and the crew! Always helpful and willing to assist. Thank you! 

Business response:

Hi Stephen N., Thank you so much for your business. We appreciate your 5 star review! 

Daryl D.'s profile image
Daryl D. 

Verified by Fidelity Bank

2 years ago

Great customer service, one of the best in the city. 

Business response:

Hi Daryl Dickerson, Thank you so much for your business. We appreciate your 5 star review! 

Michael H.'s profile image
Michael H. 

Verified by Fidelity Bank

3 years ago

Awesome place to bank..they give you their best 

Business response:

Hi Michael H, Thank you so much for your business. We appreciate your 4 star review! 

G B.'s profile image
G B. 

Verified by Fidelity Bank

4 years ago

Great customer service. Always willing to help 

Business response:

Hi G, thanks so much for your review of our New Orleans East branch. Anthony and his staff always deliver World Class Client Service. We look forward to seeing you very soon. 

Daniel's profile image
Daniel 

Verified by Fidelity Bank

4 years ago

Great customer service !!!! 

Business response:

Thanks for sharing your recent experience at our New Orleans East location, Daniel! We look forward to seeing you again soon. 

A.'s profile image
A. 

Verified by Fidelity Bank

4 years ago

EXCELLENT!!!!! Through these times customer service has been a nightmare. I went into this Crowder location and was curious about this being my location. I don't regret walking in this door allowing Miss. Tonisha Windsor, assisting me talking with me helping me. Fidelity has held me up during my banking times with them. Closing my account has nothing to do with the way they bank, their customer service, or my experience for the past 2 years. Tonisha Windsor thank you for helping me correct the error on my part I'm seeing you... read more

Business response:

Hi A! Thank you for sharing your experiences with our Fidelity team at our New Orleans East branch. It has been a pleasure to take care of your banking needs for the last 2 years. We will share your comments with Tonisha and pass along to our security team as well. 

Frequently asked questions about Fidelity Bank

How is Fidelity Bank rated?

Fidelity Bank has a 4.9 star rating with 27 reviews. 

When is Fidelity Bank open?

Fidelity Bank is closed now. It will open at 9:00 a.m.