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Fidelity Bank
- Banks
- New Orleans, LA
About this business
Location details
5530 Crowder Blvd, New Orleans, LA, 70127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Manager and Staff Were Great đÂ
Business response:
We are thrilled to hear this, Paula! We are happy our manager and staff made a great impression. Thank you for sharing your experience!Â
The bank officer did a wonderful job. She was very knowledgeable and helpful. I was going to put my money in a savings account and she told me about CDâs.Â
Business response:
Thank you for your wonderful feedback, Brenda! We are happy to hear our team provided knowledgeable, helpful service during your visit.Â
Shanay did an awesome job!!!!!!!!Â
Business response:
Thank you for sharing, Lance! We are happy to hear Shanay delivered such a great experience. We'll be sure to pass along your kind words!Â
Toneshia has been a great member of your team in assisting me with help getting into my account and the accessing the info I needed. I am very grateful for her help.Â
Business response:
Thank you for sharing, Ona! We are happy to hear Toneshia helped you access your account and the info you needed.Â
Shanay was great! She was able to assist me in a timely and professional manner.Â
Business response:
Thank you for sharing, Britney! We are happy to hear Shanay provided timely, professional assistance. We appreciate your kind words!Â
Your employee Lenora Dumas was outstanding. I was greeted with good evening and a beautiful smile that says it all. Welcome to Fidelity Bank. She was very professional and was able to answer all my questions in a polite and beautiful manner. Thank You, for hiring a employee with a BEAUTIFUL HEART. Also, I would like to acknowledge another employee Wesley Williams for his polite, professionalism, and heart felt greeting. Thank You, for hiring a employee who really cares about all your employees. And thank âGODâ for them.Â
Business response:
We are thrilled to hear about Gracie's experience! Lenora and Wesley truly reflect the heart of Fidelity Bank. We appreciate you acknowledging their professionalism and warmth.Â
Shanay what is a awesome Teller every time I come in the bank she make me feel friendly. Sheâs very nice customer services. Awesome. Sheâs a great Teller.Â
Business response:
We are honored to hear Shanay made you feel so welcome, Deborah! We'll be sure to share your kind words with her.Â
Always good to come and speak with Shanay and Lenora. My favorite tellers. Itâs always a pleasure to work with them. They give great customer service!Â
Business response:
We are elated to hear this, Gregory! Shanay and Lenora will be thrilled to know they made such a great impression. Thank you!Â
love her help me out so goodÂ
Business response:
Thank you, Joann! We are happy to hear you had such a great experience. Your kind words mean a lot to us.Â
Frequently asked questions about Fidelity Bank
How is Fidelity Bank rated?
Fidelity Bank has a 4.9 star rating with 51 reviews.Â
When is Fidelity Bank open?
Fidelity Bank is closed now. It will open at 9:00 a.m.Â