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Fidelity Bank

4.9

About this business

Location details

3720 Williams Blvd, Kenner, LA, 70065, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.940 reviews
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Brenda R.'s profile image
Brenda R. 
a week ago

Mrs Dina in the kenner branch has wonderful customer service. 

Business response:

We are elated to hear about Mrs. Dina's wonderful customer service, Brenda! Thank you for recognizing her dedication. 

Cynthia M.'s profile image
Cynthia M. 
a week ago

I love coming to this location. I am old fashioned and prefer to come to a physical location. Dina and Greg are the most pleasant and helpful tellers. Dina and I have even shared a plant. I admired it one day and she just gave it to me. Esmeralda is extremely knowledgeable and pleasant. 5GThey all call me by name which makes me feel special. I really feel comfortable discussing anything with them. They are the best. Ifeel like family with them. 

Business response:

Thank you for your wonderful feedback, Cynthia! We are honored to serve customers who appreciate our personal touch. Your kind words about our team mean everything. 

Anna T.'s profile image
Anna T. 
a week ago

I can not rave enough about this branch , They are very helpful punctual and have that southern hospitality that you look forward too at your local branch. Jackie Emily Dina and Mr Greg I can not thank you enough for these years you have been assisting me with my account . My forever Fidelity Family ! 

Business response:

We are delighted to hear about your positive experience at our Fidelity Bank branch. Thank you for your kind words and for being part of our Fidelity Family! 

Katherine d.'s profile image
Katherine d. 
a month ago

Esmeralda was amazing!! 

Business response:

We are pleased to learn that Esmeralda provided exceptional service. 

Karla M.'s profile image
Karla M. 
6 months ago

Buenas tardes! L trabajo que desempeña Esmeralda Neira es intachable es súper atenta y esplica cuando como cliente tengo dudas de algo, siempre está ofreciendo las nuevas cosas que ofrece el banco no tengo como gradecerle. Por ella todos los latinos estamos en Fidelity de Kenner por su empeño y dedicación. 

Business response:

¡Qué alegría saber del excelente servicio de Esmeralda, Karla! Apreciamos su dedicación a nuestra comunidad hispana. 

Maria N.'s profile image
Maria N. 
6 months ago

Excellent workers and great team 

Business response:

We are excited to hear about your positive experience with our team, Maria! Thank you for recognizing our workers. 

Darren K.'s profile image
Darren K. 
7 months ago

Been doing business at Kenner branch for years. Love the staff. They all know me by name which is excellent customer service. Usually deal with Dina and Greg. They are a joy to work with. 

Business response:

Darren, we are elated to hear about your positive experience at our Kenner branch! Thank you for recognizing Dina and Greg's excellent service. 

Conner H.'s profile image
Conner H. 
8 months ago

My experience was great. Everything went smoothly and timley 

Business response:

Conner, we are happy to hear your experience went smoothly and timely. Thank you for choosing Fidelity Bank! 

Elvis R.'s profile image
Elvis R. 
10 months ago

Very good experience, Christine and Dina help me with my needs, 

Business response:

Elvis, we are honored to hear about your positive experience with Christine and Dina. Your satisfaction means everything to us at Fidelity Bank. 

Frequently asked questions about Fidelity Bank

How is Fidelity Bank rated?

Fidelity Bank has a 4.9 star rating with 40 reviews. 

When is Fidelity Bank open?

Fidelity Bank is closed now. It will open on Monday at 9:00 a.m.