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Fidelity Bank

5.0

About this business

Location details

3511 General De Gaulle Dr, New Orleans, LA, 70114, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 1:30 p.m. 2:00 p.m. to 4:00 p.m.
Tue9:00 a.m. to 1:30 p.m. 2:00 p.m. to 4:00 p.m.
Wed9:00 a.m. to 1:30 p.m. 2:00 p.m. to 4:00 p.m.
Thu9:00 a.m. to 1:30 p.m. 2:00 p.m. to 4:00 p.m.
Fri9:00 a.m. to 1:30 p.m. 2:00 p.m. to 5:00 p.m.
SatClosed
SunClosed
5.039 reviews
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Dr. Angelle M. C.'s profile image
Dr. Angelle M. C. 
10 months ago

Lenora in Algiers is always very professional and knowledgeable. Whenever I have a banking issue or need something, Lenora goes the extra mile to make sure that the issue gets resolved. She takes the time to answer all of my questions. 

Business response:

We are happy to hear about Lenora's excellent service, Dr. Cresswell! Her professionalism and dedication truly reflect our commitment to you. 

BLWG Inspections & Consulting/ Bo L.'s profile image
BLWG Inspections & Consulting/ Bo L. 
10 months ago

The service was very informative and professional. Ms.Gloria has a way of making you feel comfortable, with a family environment. I am confident that I selected the right financial institution for both my business. 

Business response:

We are very pleased to learn of your positive experience. Thank you for your valuable feedback. 

Karen O.'s profile image
Karen O. 
10 months ago

Ver professional, and friendly, great person, great wit a smile 

Business response:

We are glad to hear about your positive experience, Karen! Your kind words about our professional and friendly service mean a lot. 

Matecha Smith P.'s profile image
Matecha Smith P. 
11 months ago

My experience was beyond the scope of Excellence!!!! Mrs. Gloria Delaney is priceless and it is a blessing for Fidelity to have her! 

Business response:

We are overjoyed to hear about your excellent experience, Matecha! We are thankful that Gloria truly makes a difference for our customers. 

Bernell F.'s profile image
Bernell F. 
a year ago

Ms Nora & Ms Gloria are great assets to Fidelity Bank. I’m always greeted with a smile & by name which makes me feel appreciated as a loyal customer for over 25 yrs. They both go above & beyond to exceed my needs upon every visit. I Love them. 

Business response:

We are excited to hear about your wonderful experience with Ms. Nora and Ms. Gloria, Bernell! Thank you for being a loyal customer. 

David E.'s profile image
David E. 
2 years ago

LENORA very good customer service 

Business response:

Thank you for your wonderful feedback, David. We deeply respect your kind words about LENORA's customer service. 

Doris C R.'s profile image
Doris C R. 
2 years ago

Andrea in customer service assistant me with my online banking, she was very professional & nice so was Gloria at the Algiers branch, she was very pleasant & patient. The Algiers Branch Employees are very nice. I normally go through the drive up but meeting the employees in person was a pleasant experience. 

Business response:

We're delighted to hear about your positive experience with Andrea and Gloria at our Algiers branch. Thank you for sharing your feedback! 

Eloise S.'s profile image
Eloise S. 
2 years ago

Gloria Delaney was very helpful, she assisted me with all my problems that arise and she really took her time to make sure everything was correct, she made sure I was happy with the results before leaving the bank. She is awesome!!! 

Business response:

We are glad to hear that Gloria Delaney was very helpful and took her time to assist you. Thank you for your feedback, Eloise Short. 

Michelle N.'s profile image
Michelle N. 
2 years ago

Lenora is very patient and thorough. I appreciate her kindness and the suggestions of how to conduct my business. Always eager to assist. TRULY APPRECIATED!! 

Business response:

We are glad to hear that Lenora was patient and thorough in assisting you with your business needs. Thank you for your kind words and for choosing Fidelity Bank. 

Frequently asked questions about Fidelity Bank

How is Fidelity Bank rated?

Fidelity Bank has a 5 star rating with 39 reviews. 

When is Fidelity Bank open?

Fidelity Bank is open now. It will close at 1:30 p.m.