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First Care Urgent Care - New Castle, IN

4.9

About this business

About New Castle, IN | Urgent Care Welcome to our state-of-the-art urgent care clinic, strategically located in New Castle, IN, in front of Ace Hardware. Serving the communities of New Castle, Westwood, Ashland and surrounding areas, we provide a vital health resource for those seeking immediate medical attention without the need for an ER visit. Our clinic is open seven days a week with extended hours, ensuring that quality healthcare is always within your reach. We take pride in accepting most major insurances, including... read more

Location details

315 S Memorial Dr, New Castle, IN, 47362, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
4.9841 reviews
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Sabra B.'s profile image
Sabra B. 
a day ago

The medical care was good! The registration process could use some improvement. No one who is ill or in pain should be asked to do all of the work in registering. It would be much quicker for the receptionist to take the cards and process the information. The older generation did not grow up with computers and the registration process is very frustrating, to say the least, especially when you don’t feel well. I’m a stickler for customer service! In my job I bend over backward to do everything to see the customer is taken ... read more

Business response:

Sabra, our patients’ health and well-being are our top priorities. We appreciate your feedback and look forward to supporting our community in the future. 

David C.'s profile image
David C. 
a week ago

Fast and friendly. 

Business response:

David, Thank you for your recommendation and the kind words. We truly value and appreciate your support. 

Charles M.'s profile image
Charles M. 
a week ago

Described my condition correctly and provided proper medication 

Business response:

Charles thank you for your positive feedback. We are committed to supporting everyone on their health journey and are always pleased to hear about great experiences. #FastPaceHealthy 🏥 

Sophia W.'s profile image
Sophia W. 
a week ago

Made an appointment for my daughter online only had to wait for a few minutes before she was taken back. 

Business response:

Sophia, we really appreciate you taking the time to share your feedback. Our team is dedicated to ensuring the best possible experience for our patients. Thank you for the five-star rating. ⭐️⭐️⭐️⭐️⭐️  

Shelley E.'s profile image
Shelley E. 
2 weeks ago

Excellent care 

Business response:

Shelley, Thank you for your positive feedback and the five-star rating. We truly appreciate your support. 

William S.'s profile image
William S. 
a month ago

I came into the facility did a short registration met with associates they did their assessments gave me an anecdote ( which is helpful) I was on my way. Every staff member was friendly and polite also professional. Thanks 

Business response:

William, we really appreciate you taking the time to share your feedback. Our team is dedicated to ensuring the best possible experience for our patients. Thank you for the five-star rating. ⭐️⭐️⭐️⭐️⭐️  

Robert B.'s profile image
Robert B. 
2 months ago

Good job on doing everything that was expected of the team and it was all done good 👍 

Business response:

Robert, Thank you for your positive feedback and the five-star rating. We truly appreciate your support. 

Tanner A.'s profile image
Tanner A. 
3 months ago

Provider was thorough and compassionate. She listened. 

Business response:

Tanner, Thank you for your positive feedback and the five-star rating. We truly appreciate your support. 

Preston A.'s profile image
Preston A. 
3 months ago

The lady at the front desk and NP we seen were both very helpful! I love this urgent care! 

Business response:

Preston, thank you for your positive feedback. We're here to support our community and look forward to assisting you in the future. Stay #FastPaceHealthy. 

Frequently asked questions about First Care Urgent Care - New Castle, IN

How is First Care Urgent Care - New Castle, IN rated?

First Care Urgent Care - New Castle, IN has a 4.9 star rating with 841 reviews. 

When is First Care Urgent Care - New Castle, IN open?

First Care Urgent Care - New Castle, IN is open now. It will close at 8:00 p.m.