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First Care Urgent Care - New Castle, IN
- Urgent Care
- New Castle, IN
About this business
About New Castle, IN | Urgent Care Welcome to our state-of-the-art urgent care clinic, strategically located in New Castle, IN, in front of Ace Hardware. Serving the communities of New Castle, Westwood, Ashland and surrounding areas, we provide a vital health resource for those seeking immediate medical attention without the need for an ER visit. Our clinic is open seven days a week with extended hours, ensuring that quality healthcare is always within your reach. We take pride in accepting most major insurances, including... read more
Location details
315 S Memorial Dr, New Castle, IN, 47362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Good job on doing everything that was expected of the team and it was all done good 👍
Business response:
Robert, Thank you for your positive feedback and the five-star rating. We truly appreciate your support.
Provider was thorough and compassionate. She listened.
Business response:
Tanner, Thank you for your positive feedback and the five-star rating. We truly appreciate your support.
The lady at the front desk and NP we seen were both very helpful! I love this urgent care!
Business response:
Preston, thank you for your positive feedback. We're here to support our community and look forward to assisting you in the future. Stay #FastPaceHealthy.
Both ladies that helped me were professional and good at their job. I felt cared for.
Business response:
Autumn, Thank you for your recommendation and the kind words. We truly value and appreciate your support.
Took care of what I was there for, but didn’t go over anything that was in my discharge papers, like diagnosing me with depression because of 1 answer on your questionnaire, didn’t inform me that my blood pressure was high, wasn’t friendly at all and very cold when taking my vitals
Business response:
Sharon, we are sorry to hear about your experience. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
Everyone was very friendly and helpful. Had some issues regarding the prescription but all worked out. I would recommend to friends.
Business response:
Carolyn thank you for your positive feedback. We are committed to supporting everyone on their health journey and are always pleased to hear about great experiences. #FastPaceHealthy 🏥
Everyone was super nice and everyone did a great job
Business response:
Michelle, Thanks for the recommendation!
Promptly seen by nurse and NP who listened and assessed my issue and agreed to an injection.
Business response:
Thank you for your feedback. We're pleased to hear that our team's dedication to quality care resonated with you.
I was in and out in 40 minutes. Staff were very friendly and accommodating.
Business response:
Sarah, our patients’ health and well-being are our top priorities. We appreciate your feedback and look forward to supporting our community in the future.
Frequently asked questions about First Care Urgent Care - New Castle, IN
How is First Care Urgent Care - New Castle, IN rated?
First Care Urgent Care - New Castle, IN has a 4.9 star rating with 812 reviews.
When is First Care Urgent Care - New Castle, IN open?
First Care Urgent Care - New Castle, IN is open now. It will close at 6:00 p.m.