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First Central Credit Union

4.7

About this business

Location details

9101 Chapel Rd, Waco, TX, 76712, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.7215 reviews
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Parker R.'s profile image
Parker R. 
8 months ago

Aaron was really helpful and explained everything in detail. 

Business response:

Hi, Parker. Thank you for your time. Your great experience motivates us to work even harder. 

Melissa S.'s profile image
Melissa S. 
8 months ago

She was very nice 

Business response:

Hi, Melissa. Thank you for sharing your time -- we really appreciate it. Everything we do, we do for you. 

Amanda C.'s profile image
Amanda C. 
a year ago

Aaron L was great. I have never had a more pleasant and informal experience opening an account. He answered all of my questions and concerns. 

Business response:

Hi, Amanda. Thank you for your time. Your great experience motivates us to work even harder. 

Cassandra G.'s profile image
Cassandra G. 
a year ago

Aaron was great at explaining everything and wonderful help 

Business response:

Hi, Cassandra. Thank you for sharing your time -- we really appreciate it. Everything we do, we do for you. 

Karen D D.'s profile image
Karen D D. 
4 years ago

Ashley at the Chapel Branch was excellent. Organized, efficient and gracious. A great assett to First Central. 

Linda D.'s profile image
Linda D. 
3 weeks ago

Great service and great personal attention. 

Linda D.'s profile image
Linda D. 
3 weeks ago

Excellent service and great personal attention. 

John D.'s profile image
John D. 
6 months ago

Danieal has excellent customer service and is very thorough. Looking forward to doing business with such a company with great service. 

Francesca P.'s profile image
Francesca P. 
6 months ago

I got an email when I deposited my check on the 4th saying my money wouldn’t be available until the 16th. Never had this happened to me before. I will be closing out my account! 

Business response:

Hi Francesca, we're sorry to hear about your experience. For all eDeposits, a standard 3-business-day review hold is applied so we can assess and either release or extend the hold per our check hold procedures. We understand this can be frustrating and would be happy to discuss further — please feel free to reach out directly. We appreciate your feedback. 

Frequently asked questions about First Central Credit Union

How is First Central Credit Union rated?

First Central Credit Union has a 4.7 star rating with 215 reviews. 

When is First Central Credit Union open?

First Central Credit Union is closed now. It will open on Monday at 9:00 a.m.