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Firstmark Credit Union

4.7

About this business

Location details

6927 S. Zarzamora St, San Antonio, TX, 78224, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.7310 reviews
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Gabriel M.'s profile image
Gabriel M. 
2 years ago

My experience was amazing! Dulce was very informative and was able to explain how I could earn money on the same funds I had just sitting in my checking. She made the entire process easy and comfortable. Thanks again Candy! 

Business response:

Hi Gabriel, We're pleased to hear that you have had a positive experience with Dulce during your most recent visit to our Zarzamora Financial Center. We're committed to providing our members with the best possible service, and we are glad that you have found our products and services to be helpful. Thank you for taking the time to leave us a review, and we look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Adam C.'s profile image
Adam C. 
2 years ago

Samantha Hernandez was very helpful and very professional 

Business response:

Hi Adam, Thank you for taking the time to share your feedback. We are glad you were satisfied with Samantha's professionalism during your most recent visit to our Zarzamora Financial Center. Thank you for your membership. We look forward to serving you in the future! Best, Firstmark Credit Union 

Sandra S.'s profile image
Sandra S. 
2 years ago

Very nice respectful manager 

Business response:

Hi Sandra, We're delighted to hear that you are pleased with your Firstmark experience. Your positive feedback is important to us and we appreciate you taking the time to share it with us. We hope to continue to serve you for more years to come. Best, Firstmark Credit Union 

Antonio R.'s profile image
Antonio R. 
2 years ago

The credit Union was very good to me. And very fast service John, the manager was very, very good. 

Business response:

Hi Antonio, Thank you for sharing your positive feedback with us. We are so glad to hear that you have had a great experience with our Zarzamora Financial Center team. We appreciate your membership and look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Andrew C.'s profile image
Andrew C. 
2 years ago

You all did great I'm very happy with the service thank you so much. 

Business response:

Hi Andrew, Thank you for your feedback. We appreciate your membership and are glad to hear that you are happy with our services. Sincerely, Firstmark Credit Union 

Cynthia C.'s profile image
Cynthia C. 
2 years ago

I was called into an office with a banker within 5 minutes of my arrival. Emeral Espinoza, Financial Specialist, handled my CD paperwork in a professional, respectful and timely manner. She answered all my questions with a smile. 

Business response:

Hi Cynthia, We appreciate your positive feedback! We're glad to hear that Emeral provided you with excellent service. We value your feedback and will continue to strive to provide you with the best possible service. Thank you for your membership! Best, Firstmark Credit Union 

Joe V.'s profile image
Joe V. 
2 years ago

Service was excellent! 

Business response:

Hi Joe, We appreciate your feedback It's our mission to provide our members with the best possible service, so we are always glad to hear from you. Thank you for choosing Firstmark! Sincerely, Firstmark Credit Union 

Yolanda P.'s profile image
Yolanda P. 
2 years ago

Excellent customer service. 

Business response:

Hi Yolanda, We're absolutely thrilled to hear that you had an exceptional experience with us! Thank you for taking the time to share your feedback with us. We truly appreciate it. We are always looking for ways to improve our services, and your feedback is invaluable to us. Thank you for your membership! Sincerely, Firstmark Credit Union 

Estevan S.'s profile image
Estevan S. 
2 years ago

Firstmark has been our bank for many years. This week I needed to combine some debt to reduce my monthly payments. Dulce Alvarez went about and beyond to make the process a breeze. She is a ROCKSTAR. With folks like Dulce at Firstmark, we're totally telling our entire family. 

Business response:

Hi Estevan, We're pleased to hear that you had a positive experience with Dulce during your debt consolidation process. We strive to provide the best possible products and services to assist with each member's unique financial needs. Thank you for taking the time to share your feedback with us. We appreciate your loyalty and look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.7 star rating with 310 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.