Firstmark Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

4.9

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

6927 S. Zarzamora St, San Antonio, TX, 78224, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.9216 reviews
Select a rating
Berta D.'s profile image
Berta D. 
on Birdeye

a month ago

Ms. Dulce Alvarez, was very understanding of my needs. Her knowledge helped me greatly. Thanks for having a smiling and professional employee. 

Business response:

Hi Berta, Thank you for your wonderful review and feedback! We appreciate your kind words about Dulce on your visit. Our goal is to serve our members to the best of our ability and it's gratifying that we met that standard with you! Best, Firstmark Credit Union 

Berta G.'s profile image
Berta G. 
on Birdeye

3 months ago

Every. Good 

Business response:

Hi Berta, Your review is appreciated. Thank you for your feedback! Best, Firstmark Credit Union 

Briana S.'s profile image
Briana S. 
on Birdeye

4 months ago

The service at Firstmark was amazing and the financial specialist named Emeral Espinoza did a very good job at helping me and answering any questions I had about Firstmark . She was awesome at providing good information about Firstmark and was very friendly . Extremely glad I made the decision to try Firstmark . 

Business response:

Hi Briana, Thank you so much for your wonderful feedback! We’re delighted to hear that Emeral provided such exceptional service and was able to help you with all your questions. It’s great to know that her friendly and informative approach made a positive impact on your experience. We're thrilled that you’re happy with your decision to join Firstmark. If you need any further assistance or have more questions, don’t hesitate to reach out—we’re here to help! Sincerely, Firstmark Credit Union 

Sylvia R.'s profile image
Sylvia R. 
on Birdeye

5 months ago

Thank you for helping me opening a account it was so helpful Samantha Hernandez nice person and a very kind person thank you 

Business response:

Hi Sylvia, Thank you for your kind words! We're delighted to hear that Samantha provided you with such helpful and kind assistance in opening your account. She truly exemplifies our commitment to exceptional customer service. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. We appreciate your membership! Sincerely, Firstmark Credit Union 

Angelica H.'s profile image
Angelica H. 
on Birdeye

6 months ago

Very good in nice Ms emeral espinosa she told me everything what a need for open my account thanks 

Business response:

Hi Angelica, Thank you for sharing your positive experience with Emeral! It's great to hear that she provided you with clear guidance and all the information you needed to open your account smoothly. We're here to ensure your banking needs are met with the same level of professionalism and care during every interaction. We appreciate your membership and look forward to serving you again! Sincerely, Firstmark Credit Union 

Delia Hernandez M.'s profile image
Delia Hernandez M. 
on Birdeye

6 months ago

Excelente trato y atención en todo 

Business response:

Hola Delia, ¡Estamos encantados de saber que tuvo una excelente experiencia con nosotros! Estamos comprometidos a brindarles a nuestros miembros el más alto nivel de servicio y nos complace saber que pudimos superar sus expectativas. Sus comentarios son valiosos para nosotros y continuaremos esforzándonos por brindar el mejor servicio posible a nuestros miembros. Atentamente, Cooperativa de crédito Firstmark 

Sam Al K.'s profile image
Sam Al K. 
on Birdeye

6 months ago

Very good nice stuff friendly .thank you.and get help by Dulce Alvarez.she was very great. 

Business response:

Hi Sam, Its our pleasure to read your positive feedback about your experience with Dulce and our Zarzamora Financial Center team. Its always our goal to provide excellent service to our members, and we appreciate your feedback in helping us to achieve that goal. Thank you for taking the time to share your experience with us. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Mario G.'s profile image
Mario G. 
on Birdeye

7 months ago

Everyone went above and beyond thank you 

Business response:

Hi Mario, We're delighted to hear that everyone went above and beyond to make your experience so special. Thank you for taking the time to share your kind words with us. We are always looking for ways to improve our services and we appreciate your feedback. Sincerely, Firstmark Credit Union 

Johnny S.'s profile image
Johnny S. 
on Birdeye

7 months ago

The young lady I dealt with was very knowledgeable about everything and very helpful and treated us like friends That's why I do business with FirstMart thank you so much 

Business response:

Hi Johnny, We're delighted to hear that you had a positive experience with our team. We strive to provide our members with excellent service, and we are glad to see that our efforts have paid off. Thank you for choosing Firstmark Credit Union! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 216 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.