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Firstmark Credit Union - San Antonio, TX

4.9
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

6927 S. Zarzamora St, San Antonio, TX, 78224, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.9172 reviews
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Adam C.'s profile image
Adam C. 
on Birdeye

2 weeks ago

Samantha Hernandez was very helpful and very professional 

Business response:

Hi Adam, Thank you for taking the time to share your feedback. We are glad you were satisfied with Samantha's professionalism during your most recent visit to our Zarzamora Financial Center. Thank you for your membership. We look forward to serving you in the future! Best, Firstmark Credit Union 

Sandra S.'s profile image
Sandra S. 
on Birdeye

3 weeks ago

Very nice respectful manager 

Business response:

Hi Sandra, We're delighted to hear that you are pleased with your Firstmark experience. Your positive feedback is important to us and we appreciate you taking the time to share it with us. We hope to continue to serve you for more years to come. Best, Firstmark Credit Union 

Antonio R.'s profile image
Antonio R. 
on Birdeye

3 weeks ago

The credit Union was very good to me. And very fast service John, the manager was very, very good. 

Business response:

Hi Antonio, Thank you for sharing your positive feedback with us. We are so glad to hear that you have had a great experience with our Zarzamora Financial Center team. We appreciate your membership and look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Andrew C.'s profile image
Andrew C. 
on Birdeye

4 weeks ago

You all did great I'm very happy with the service thank you so much. 

Business response:

Hi Andrew, Thank you for your feedback. We appreciate your membership and are glad to hear that you are happy with our services. Sincerely, Firstmark Credit Union 

Cynthia C.'s profile image
Cynthia C. 
on Birdeye

a month ago

I was called into an office with a banker within 5 minutes of my arrival. Emeral Espinoza, Financial Specialist, handled my CD paperwork in a professional, respectful and timely manner. She answered all my questions with a smile. 

Business response:

Hi Cynthia, We appreciate your positive feedback! We're glad to hear that Emeral provided you with excellent service. We value your feedback and will continue to strive to provide you with the best possible service. Thank you for your membership! Best, Firstmark Credit Union 

Joe V.'s profile image
Joe V. 
on Birdeye

a month ago

Service was excellent! 

Business response:

Hi Joe, We appreciate your feedback It's our mission to provide our members with the best possible service, so we are always glad to hear from you. Thank you for choosing Firstmark! Sincerely, Firstmark Credit Union 

Yolanda P.'s profile image
Yolanda P. 
on Birdeye

a month ago

Excellent customer service. 

Business response:

Hi Yolanda, We're absolutely thrilled to hear that you had an exceptional experience with us! Thank you for taking the time to share your feedback with us. We truly appreciate it. We are always looking for ways to improve our services, and your feedback is invaluable to us. Thank you for your membership! Sincerely, Firstmark Credit Union 

Estevan S.'s profile image
Estevan S. 
on Birdeye

2 months ago

Firstmark has been our bank for many years. This week I needed to combine some debt to reduce my monthly payments. Dulce Alvarez went about and beyond to make the process a breeze. She is a ROCKSTAR. With folks like Dulce at Firstmark, we're totally telling our entire family. 

Business response:

Hi Estevan, We're pleased to hear that you had a positive experience with Dulce during your debt consolidation process. We strive to provide the best possible products and services to assist with each member's unique financial needs. Thank you for taking the time to share your feedback with us. We appreciate your loyalty and look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Rosario G.'s profile image
Rosario G. 
on Birdeye

2 months ago

Great customer service and Ms. Dulce Alvarez explained everything clearly to me when I opened my account today. I appreciate that she assisted me in Spanish so I felt comfortable and easily understood the process. 

Business response:

Hi Rosario, Thank you for your positive feedback! We're delighted to hear that Dulce provided you with great customer service and helped you understand the account opening process. We strive to create an environment where our members feel comfortable and supported. Thank you for your membership! Best, Firstmark Credit Union  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 172 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.  

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