This profile has been claimed by the business owner or representative.
Fitment Industries
- Auto Parts & Supplies
- Wrightstown, WI
About this business
Location details
401 County Rd U, Wrightstown, WI, 54180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Send me damaged wheels completely out of balance. They said they might warranty it by why send clearly damaged wheels in the first place. Took over a week to respond as well. Wish i went somewhere else.
False advertising
If you're reading this review, please shop elsewhere. This company has shown that: - Their policies mean nothing when it comes to taking responsibility - Their "expertise" is questionable at best and dangerous at worst - They'll say anything during the sale, then blame you after - Your safety means less to them than a $175 fee - Even their own written policies won't be honored if it costs them money This experience has taught me that a company's true character shows not in their written policies, but in how they handle thei... read more
Your website said the rim fit. I spent nearly $3k and another few hundred to install and they didn’t fit. The only response I got was that it’s my fault. DO NOT DO BUSINESS WITH Fitment Industries
Would give 5 stars but the setup ended up rubbing on my front bumper even though being told they would clear fine so I'll have to unfortunately do some trimming. Also the wheel and tire balance is horrible and I'll need to get it redone. Has a good vibration from 60mph on.
Business response:
Hi Jordan - we are really sorry that your package ended up rubbing in any way, especially if we had relayed it wouldn't, as well as any issues you had with the balancing of your package. Please reach out to our customer service team so we can make sure we get this resolved ASAP, thank you!
Website suggested the wrong size. Wheel doesn’t fit on RIM so now I have to return it which will delay the whole process even more.
Business response:
Hi Michael - we apologize for any fitment related issues you had on your order. We are happy to help however we can, so please reach out to our customer service team so we can do so
Wheel balancing was all over the place. Basically a useless waste of time. Service was excellent and advice was correct. No tire hazard warranty makes the tire choices risky and costly. Basically: if all i did was buy rims, this would be a fine purchase, but the tire mount and balance experience is damn near worthless.
Figment Industries has been extremely difficult. Their website guided me to products for my car, and none of them fit. Now, they want to charge me $300 to return, and have threatened to deny the return if the products are not as they want them to be. I had them professionally wrapped, they will be picked up by their shipping company, and I have taken pictures and videos to back up my claim. Needless to say, this has been very frustrating and disappointing.
Multiple sets purchased, as well as an additional rim for replacement. TPMs sensors have not worked on any of the tires that have been shipped to me. My dealer showed me picture of new units installed - so they were installed by Fitment, they have all read as dead batteries or faulty. Very frustrating.
Frequently asked questions about Fitment Industries
How is Fitment Industries rated?
Fitment Industries has a 4.8 star rating with 19,932 reviews.
When is Fitment Industries open?
Fitment Industries is closed now. It will open tomorrow at 9:00 a.m.