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Fortunoff Backyard Store

4.9

About this business

Location details

109 Lincoln Highway, Fairless Hills, PA, 19030, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.9202 reviews
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Christine I.'s profile image
Christine I. 
3 weeks ago

Best customer service at Newark Delaware. This is my first purchase very happy with delivery and when I didn't care for the free cushions they picked up and delivered the new ones. The quality is outstanding and delivery set up and cleanup again the best! Special thanks to Steven & Brian in Newark I called back so many times they were so patient and helpful. :)  

Business response:

Thank you so much for your kind words, Christine. Our team aims to create an excellent experience, so it is always great to hear such positive feedback! We hope to see you again soon! Cheers, Fortunoff Backyard Store  

Michael M.'s profile image
Michael M. 
a year ago

Great customer service and follow up. 

Business response:

Thank you so much for your kind words, Michael. We really appreciate you taking the time out to share your experience with us. Cheers, Fortunoff Backyard Store  

Lenny S.'s profile image
Lenny S. 
a year ago

Sherri and Todd were great at Oxford valley store.. Super helpful and knowledgeable. Can’t wait to get new furniture delivered! 

Business response:

Thank you so much for your kind words, Lenny. We really appreciate you taking the time out to share your experience with us. Cheers, Fortunoff Backyard Store  

Janie J.'s profile image
Janie J. 
2 years ago

Not our first purchase from Fortunoff. Our outdoor dining set has served us well for the last 20 years and still looks new. That’s why we decided to return for our patio furniture. These pieces are an investment and know that we’ll enjoy them for many years to come. The staff is great, answered all our questions, with NO pressure to buy. If you’re looking for any outdoor seating, cushions, umbrellas, and so much more, we recommend stopping in. You just might find what you’ve been looking for and haven’t found. 

Business response:

Thank you so much for your kind words, Janie. We really appreciate you taking the time out to share your experience with us. Cheers, Fortunoff Backyard Store  

REZA M.'s profile image
REZA M. 
2 years ago

The sales person Diane was very nice helpful. Definitely recommending her to all of our friends 

Business response:

Thank you so much for your kind words, Reza. We really appreciate you taking the time out to share your experience with us. Cheers, Fortunoff Backyard Store  

KEVIN M.'s profile image
KEVIN M. 
2 years ago

Great customer service 

Business response:

Thank you so much for your kind words, Kevin. We really appreciate you taking the time out to share your experience with us. Cheers, Fortunoff Backyard Store  

SUZY B.'s profile image
SUZY B. 
3 years ago

We have been loving the entire backyard full of furniture, umbrellas, chaise lounge chairs, tables with chairs, hanging basket chair, heater, etc. that we purchased in 2020. We recently noticed that 2 of the barstools we had purchased were fraying. When I reviewed my purchase receipts for warranty information, I discovered an error in our initial order. With the assistance of the store manager, the District Manager and the Regional Manager, we were able to resolve the error, the warranty claim was approved, and the two chai... read more

Business response:

Thank you so much for your kind words, Suzy. We really appreciate you taking the time out to share your experience with us. Cheers, Fortunoff Backyard Store  

VALERIE C.'s profile image
VALERIE C. 
6 years ago

Customer service was excellent. Also, got a great deal on an outdoor seating ensemble. Couldn’t be happier. 

WALTER H.'s profile image
WALTER H. 
6 years ago

Pleasant experience browsing and deciding on what we liked. 

Frequently asked questions about Fortunoff Backyard Store

How is Fortunoff Backyard Store rated?

Fortunoff Backyard Store has a 4.9 star rating with 202 reviews. 

When is Fortunoff Backyard Store open?

Fortunoff Backyard Store is closed now. It will open tomorrow at 10:00 a.m.