This profile has been claimed by the business owner or representative.
Fox Self Storage Newport
- Self Storage
- Newport, TOF
About this business
Location details
25, Leeway Ind Estate, Newport, TOF, NP19 4SL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Everything went smoothly
First time using Fox storage and it has been a pleasant smooth service, lovely storage units, air conditioned, easy access with large goods, lovely friendly staff. Very happy
Business response:
Thank you for your wonderful feedback. We are glad to hear you had a pleasant experience with Fox Self Storage Newport.
Friendly staff and excellent
Business response:
We are oleased to hear about your positive experience at Fox Self Storage Newport. Thank you for your kind words, Conrad!
Ok service but limited access hours is proving tricky
Business response:
We appreciate your feedback regarding the access hours. Please do not hesitate to contact us at 01633 280080 to discuss this matter further. Thank you.
Friendly and easy to use
Business response:
Thank you for taking the time to share your experience with Fox Self Storage Newport. We greatly appreciate your positive feedback on our friendly and easy-to-use service.
All of the staff at Fox storage was really helpful polite and professional. My only suggestion would be to consider opening on Sundays/Bank Holidays even if for mornings to provide more flexibility to access your storage. The only other aspect would be the cost post initial month which I feel is excessive and would stop me using Fox again in the future.
Business response:
We acknowledge your feedback regarding the opening hours and pricing. Thank you for sharing your experience with us.
Only need the storage for a short period. After talking to Sean and Tom they helped me make a decision on the right facility for my needs. They were extremely efficient and professional. The facilities were immaculate and I am confident my possessions are safe and secure with easy access. Thanks
Business response:
We are thrilled to hear about your positive experience at Fox Self Storage Newport. Thank you for sharing your feedback with us.
Arranging storage was straightforward from obtaining a quote to using the facility. All the staff have been professional friendly and helpful. My one disappointment was that the facility wasn’t open on Sunday and Monday (Mayday bank holiday weekend). I was completing a house sale on 6 May and having access the full weekend before would have been so helpful. I assumed it was and should have checked.
Business response:
Thank you for your feedback, which is valuable to us, and we appreciate you bringing this matter to our attention. We strive to provide the best possible experience for our customers, and we will take your comments into consideration.
Very good service, James assisted us well and gave clear advice and will be taking a unit.
Business response:
We appreciate your positive feedback, Helen. Thank you for choosing Fox Self Storage Newport.
Frequently asked questions about Fox Self Storage Newport
How is Fox Self Storage Newport rated?
Fox Self Storage Newport has a 4.9 star rating with 110 reviews.
When is Fox Self Storage Newport open?
Fox Self Storage Newport is open now. It will close at 5:30 p.m.