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Fox Trails Apartments
- Apartments
- Plano, TX
About this business
Location details
6300 Roundrock Trail, Plano, TX, 75023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Poor Experience We moved into our apartment just one day ago — on Saturday — and what should have been an exciting moment turned into an absolute nightmare. To our shock, the AC was not working. The leasing office was fully aware of our move-in date, yet the unit was clearly not ready at all. It was over 90°F on Saturday and 104°F on Sunday. We had small kids with us, and the heat inside the apartment was unbearable. We immediately raised a maintenance request, and when the technician came, he filled the AC with gas — someth... read more
Business response:
Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you
Garbage If you are homeless, you would rate this apartment complex a 3. Prepare to get your rent jacked, vehicle towed and have to fix up your own place when things break. Don't believe what they tell you, they will just lie and tell you that everything will be grand after your next payment.
Business response:
Hello, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, Please give us a call at your earliest convenience. Thank you
Sauna for an apartment Leaving a 1 star review due to the fact that my ac still isn’t working the way it should and it still gets very hot in my apartment over 80+ degrees inside feels like a sauna at times can’t have family or friends over due to the discomfort of the heat has you sweating while sitting on your couch even at 10 pm it will be at 77 degrees and won’t go any lower until midnight I’ve had them come to my apartment about 6 times in the past 2 months regarding my ac and I’m Not the only one in this complex with t... read more
Business response:
Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (855) 432-6790 at your earliest convenience to discuss how we can turn this experience into a positive one.
Poor place stay away ! Julie and Shelby are the worse leasing managers in history and they operate an apartment filled with rodents and meth heads! I felt unsafe all the time and I am glad I did not have to stay long ! Horrible staff and place stay away !
Insects and Incompetance If you like living with rats, cockroaches, and squirrels, never getting your maintenance requests filed to complete, and dealing with rude office staff - this place is for you! In all seriousness, don't do this to yourself.
Frequently asked questions about Fox Trails Apartments
How is Fox Trails Apartments rated?
Fox Trails Apartments has a 4.1 star rating with 398 reviews.
When is Fox Trails Apartments open?
Fox Trails Apartments is closed now. It will open at 9:00 a.m.