This profile has been claimed by the business owner or representative.
Future Nissan of Folsom
- Folsom, CA
About this business
Welcome to the Future Family! Thanks to you, our clients, The Future Automotive Group is one of the most successful dealership groups in the country for over 50 years. We have worked very hard to attain this status. We owe our success to one thing: OUR PEOPLE! We are committed to treating our employees as valued members of our family. We will are always looking for great people to add to our teams in all departments, Sales, Service, Parts, Accounting, etc. We have multiple locations in Northern California to better serve you... read more
Location details
12610 Auto Mall Cir, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
"Excellent and expedient customer service, ride back and..." Excellent and expedient customer service, ride back and forth to work, vehicle was kept clean, and repairs and cost explained thoroughly. Service and work was quick.
"I visited the dealer to complete the purchase of my 2017..." I visited the dealer to complete the purchase of my 2017 Nissan Altima leased vehicle with Kevin and the finance department, the process was very quick and painless. Thank You Everyone
"Best buying experience" The buying experience at Future Nissan of Folsom is unlike any other I've had in the past. No pressure, very open conversations from my Sales rep (Michael Roos). I walked away feeling confident about my purchase for the budget I have and for my needs. As a woman, I am guarded about being spoken "down" to or having my needs minimalized. Michael and team were incredibly patient - answering all my questions without feeling like I had to make a decision right on the spot. By the time I made my decision t... read more
"I have been treated very well in the Service Department..." I have been treated very well in the Service Department at Future Nissan of Folsom. I visited another dealer’s service center and no one greeted me. I saw one man behind a desk, but couldn’t get his attention, so I left. Even if Future Nissan of Folsom Service Center is closed, the salesmen are nice and help me out. Serviceman Jeff Lesicnjak was polite and honest with me regarding my car’s needs.
"Excellent service at Folsom Nissan" I made an appointment on line which was easy and convenient. I was met at my car by service advisor Chris who is helpful, polite and very business like. The waiting room was spotless as was the bathroom and there was plenty of room to socially distance. It is the service at Nissan that convinced me to buy my second Nissan and I don't think I will ever buy another car! Excellent, Excellent service every time! Lori
"Very friendly and always let's me know what is going on..." Very friendly and always let's me know what is going on with my vehicle. The service team is very nice Chris Bishop is wonderful.
"Only for warranty work, not "Suggested maintenance" " Warranty was work was fine and better than most for a bad CVT trans. replacement on a 2014 Sentra. Nissan stepped up on these if your car is under 84k you are most likely covered. But after that we received a list of over 2k repairs that don't seem valid and we had another shop confirm that. The service advisor or the tech is trying to hard to sell things that don't pass the smell test.
"We came in to let my wife drive a Rogue.... and wound up..." We came in to let my wife drive a Rogue.... and wound up taking it home. We got a great deal and Josh was very good with us.... no complaints.
"Regular oil change and maintenance" I called to let them know I was going to be late and it was no problem. They told me it would be about 2 hours and it was only 1 hour so I was pleasantly surprised. Under promise and over deliver is the way to conduct Customer Service. Always a pleasant experience at Future Nissan Folsom.
Frequently asked questions about Future Nissan of Folsom
How is Future Nissan of Folsom rated?
Future Nissan of Folsom has a 4.9 star rating with 4,035 reviews.
When is Future Nissan of Folsom open?
Future Nissan of Folsom is closed now. It will open tomorrow at 8:30 a.m.