Gentle Dental Desert Winds Gilbert

Orlando B. 

on Yelp

6 years ago

I didnt want to write this review but i felt like I needed to after todays Dentist visit. Todays visit however was with another dentist. I came here to GD about 3 weeks ago as a new patient. Foolish of me to not review any comments or reviews on this place. I took 3 hours off of work to go to my appointment at GD. The tech who was taking the xrays was really nice but other than that, i felt everyone else was out to get my money. After their initial diagnosis the dentist claimed that i need several crowns and that i needed a ... read more

Cristi S. 

on Yelp

7 years ago

Beware of the Gentle Dental business model! They will find any tiny thing to criticize about your teeth and then insist you spend thousands of dollars for their upcharged (then discounted due to insurance) work. It is the only local place that takes my dental insurance and they have NEVER given the supposedly "free" cleaning to me or my 4 kids. They try to up-charge us $150/person for the "medium deep clean" every time and actually REFUSE to give us the basic clean saying there is "no point". Today was the last straw because... read more

Yadira W. 

on Yelp

7 years ago

If I could give this place negative zero, I would totally do it thanks to LISA the human because you cant call her lady she is not a lady ! Anyways, thanks to her this place should he call rude ass dental office. Please get rid of her!! I had another person called just to see if maybe she was having a bad morning but noooo she was so freaking rude again! I bet the Dr and other staff are nice but unfortunately I got LISA. Now I know why this place has 2-3 stars on Yelp! THANKS LISA 

Mary C. 

on Yelp

7 years ago

This corporate is just a mess. I have been having just lots of issues with three of Gentle Dental locations. Dentist did wrong treatment on me less than 3 months ago and now I have severe pain when I go outside at night and there is cold air. They don't do much to fix the issue. They gave me an appointment at this location and when I went there today the endodontist didn't go to work today. Worst part, no one called me to let me know. that they had to reschedule me. I wasted my time. I got an apology from Lee Clark, but sh... read more

Melissa F. 

on Yelp

8 years ago

Let me start by saying earlier this year I would have told everyone to come here. But the ENTIRE Staff has changed. If I could put no stars I would. I was getting a cap done recently. No one explained why or anything. They just had me sign a HUGE bill telling me I wasn't agreeing to it and then started drilling. It felt like no one really knew what they were doing. And now I have a bill in the mail AFTER I already paid. Anytime I try to call the manager, Shes always "at a meeting" or "out of the office today" I'm not sure ... read more

S. T. 

on Yelp

8 years ago

After they changed over from Southwest Dental, I have not been happy with them. Especially the last time I went in and one of the employees tried to bully me into a procedure when I told her I didn't want it! As she was cleaning my daughter's teeth she apologized and kept overly apologizing throughout the whole appointment...yikes! Very unprofessional! Not happy with this place anymore! 

Jon W. 

on Yelp

9 years ago

Horrible, do not use they will rip you off. not only are they second rate but they are rip off artists I recently woke up with sever tooth pain that continued to radiate up my Jaw and into my ear causing massive swelling along the left side of my face. I went into the dentist and was told that I needed a root canal, crown and build up. at a cost of almost $3000, (I have a dental plan that offers discounted rates and that cost was with the discount). They couldn't do the work that day and told me I would have to go to ano... read more

Melody N. 

on Yelp

10 years ago

I recently switched to a new dentist, Sally Hanciles, at Gentle Dental in Gilbert to get my routine checkup and cleaning. I was told I needed almost $17,000 worth of dental work (almost $7,000 out of pocket for me) including eight crowns with "buildups", four gingivectomies, and a "deep" cleaning". The hygienist wouldn't clean my teeth, even though I was scheduled for a cleaning, because he told me I needed a "deep cleaning" which costs $248, and I would have to schedule a 90 minute appointment for the cleaning. He said it... read more

Taylor L. 

on Yelp

10 years ago

So, long story sort of short. My insurance changed so I had to find a new dentist and went to Gentle Dental based on reviews. During my first (and only) visit saw the dentist for maybe 30 seconds and was told I needed over $3000 worth of dental work (over $1000 out of pocket). They said I needed some special deep cleaning that based on internet research/insurance is for people with periodontal gum disease as well as 5 cavities filled. They refused to give me my "free" regular cleaning that comes with insurance because they s... read more