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470 Northside Cherokee Boulevard, Suite 210, Canton, GA, 30115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Over a month to schedule, then got rescheduled 3 times, every time 2 weeks out, I finally get my app. and then 5 days later no results on labs, prescription ran out and all I'm told is "tough" we don't control the lab, all this time mind you, with pain, discomfort and worsening symptoms and they don's seem to care one bit.
Business response:
We are sorry to hear you had a less than satisfactory visit with us. Great service is our number one priority. If you would please contact us at 770-720-7246 and ask for Spring Hurst, we would love to get more details on this matter and how we can do better.
Pitiful lack of compassion. Ample hubris.
Business response:
Gayla, we are sorry to hear you did not have a satisfactory visit with us. Our number one priority is to ensure you receive excellent care and your needs are met. We would love to further discuss your experience and how we can do better. We will be contacting you shortly.
His egotism was much more apparent than his communication regarding my husband’s serious medical situation. This was the post sx follow-up. The following week my husband developed a serious infection which resulted in the rupturing of the incision. Eventually the wonderful NA Cathy Carman took this seriously. I believe her email contact is the only reason the physician showed up since he had been MIA the previous week when I had concern of a developing infection. Due to “community standards, l can only divulge my lack of tru... read more
Don't use them...been waiting 11 days for my biopsy...will not give me the report...will not let another doctor or PA go over the report with me! And since my doctor Capaluto is not available I have to just wait who knows how long to find out if I have CANCER!!
Business response:
We regret your most recent visit with us was not up to the standards we strive for. We're reaching out to you to try to turn your experience around. Alternatively, you can reach out to us at shurst@gaurology.com at your earliest convenience to discuss how we can turn this experience into a positive one.
I recently had prostate surgery performed by Dr. Gonzalez. I found him to be curt when he spoke to me, unconcerned to thoroughly answering my questions and conducted himself without compassion. At the height of COVID in Georgia, there were patients in the waiting room without masks. And there was no social distancing in the waiting room--the chairs were lined up right next to each other as they were before the pandemic. Following my surgery, my immediate family weren't contacted by the Dr. Gonzalez. He didn't call until late... read more
Don’t trust him. He lies.
Business response:
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at rlindahl@gaurology.com at your earliest convenience and we will do our best to resolve this with you.
Arrogant. Dont get a second opinion because he will strongly resent it.
Business response:
Hi, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at cmasters@gaurology.com so we can work towards a resolution. Thank you so much and have a wonderful day!
3 bad experiences in a year and a half. I do not believe he could care less about me and I caused no trouble
DR. GONZALEZ AS WELL AS STAFF ARE SIMPLY SQUARED AWAY, THEY KNOW THEIR PROFESSION. THEY REALLY HELP PATIENTS GET THE CARE AND COMFORT NEEDED. THEY REVIEW / RESPECT THEIR PATIENTS AND LISTEN TO THEIR NEEDS. THEY DO NOT JUST CHECK THE BOX. STELLAR!
Georgia Urology has a 4.6 star rating with 464 reviews.
Georgia Urology is closed now. It will open on Monday at 9:00 a.m.