Gerry Wood Chrysler Dodge Jeep Ram

Jimmy 

on DealerRater

6 years ago

"Good experience " I took my wife car in for oil change and inspection. Ended up with tire rotation while I was there. They noted things that needed our attention now and in near future. Overall I was pleased with the service 

Chuck22 

on DealerRater

6 years ago

"Inspection " Brought the wife’s car in for inspection, and oil change , a little timely wait but the customer service rep.was very helpful in keeping me up to date on what was taking place . Chuck .. 

Cody51315 

on DealerRater

6 years ago

" Friendly staff" Staff was very friendly and listen to all issues that was going on with my vehicle. Only gave 4 stars because the service advisor I was told to speak to when I arrived didn’t have a clue that I was coming or that I had an appointment. He said ok let me go check the computer to verify my appointment, which by the way was never made from the previous morning at which I called an made the appointment. He quoted this happens all the time and I no worries I should be able to get you in. (Which I arrived 20 mins ... read more

HokieFan 

on DealerRater

6 years ago

"Top notch sales experience" My experience throughout the research, sales, and finance experience at Gerry Wood Chrysler, Jeep, Dodge, was exceptional and sets the bar for how dealerships should work with customers. Jimmy Yelland in the sales department was extremely experienced, helpful, and knowledgeable in helping me find and purchase exactly what I was looking for! Don’t hesitate and attempt to mess with the “big-box” dealers when you can enjoy the car buying experience at Gerry Wood! 

Lisa 

on DealerRater

6 years ago

"Great place to go for service." I brought my wrangler in for routine service on 4/8/19. The staff were professional and very helpful to answer any questions I had. They followed through as they said they would when my jeep was ready and gave me a call. The shuttle service was on time when he said he would be to pick me up he was there. I would recommend this service department to go to. 

Jfack 

on DealerRater

6 years ago

"Excellent service and customer care!" This was my first new vehicle purchase. I have always bought and sold used cars. Dealerships have always given me anxiety, and I felt like they were out to take my money. The crew at Gerry Wood CDJ took care of my every need, and they answered ALL of my questions. The process was seamless start to finish. I got my new Power Wagon delivered financed and picked up in two days. I was able to negotiate a fair price and interest rate. They offered Gap insurance and extended warranty, but the... read more

Jimbo 

on DealerRater

6 years ago

"Service Visit" Brought my Jeep in to the dealership with an issue. I did not have an appointment but Amanda worked me in. They checked my car out but could not recreate the issue that I was having. But she did send a note into Crysler to see if anyone else had the same problem. Even though my issue was not resolved I was very pleased with my visit today. 

Schellesloop 

on DealerRater

6 years ago

"Great salesman " Wanted a Jeep went in January and no one wanted to help went back in March found a nice Jeep and Chad made everything happen. Greatest salesman of all time. 

Moparman55 

on DealerRater

6 years ago

"I gotta have it" The sales staff were nothing but professional. I walked into the dealership about 4pm on a Saturday knowing what car I was interested in. They appraised my trade and got me financing before they closed at 6pm. They even stayed until 6:45 to do the paperwork so I could drive my new beauty home. I'd like to give a special shout out to Brandon who answered all my questions and was very professional. Thank you Gerry Wood auto group.