Glo Tanning

4.6

Tanning
Bradenton, FL

About this business

Beauty Hair Salons Tanning

Location details

8457 Cooper Creek Blvd, Bradenton, FL, 34201, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 9:00 p.m.
Tue	9:00 a.m. to 9:00 p.m.
Wed	9:00 a.m. to 9:00 p.m.
Thu	9:00 a.m. to 9:00 p.m.
Fri	9:00 a.m. to 9:00 p.m.
Sat	10:00 a.m. to 6:00 p.m.
Sun	10:00 a.m. to 6:00 p.m.

4.6444 reviews

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Denise B.

2 years ago

I normally don't give out reviews but I was treated very poorly at this location by one of the leads or senior employees at the store. I expressed that I lived out of town and was here for work but that I needed a simple spray tan for my upcoming trip this Wednesday. I work double shifts otherwise I would have gotten the service elsewhere closer to my home. After filling out the paperwork and agreeing to the pricing and terms and conditions, the employee kept repeating herself in a sense they couldn't do what I asked for whi... read more

Business response:

Hi Denise, Thank you for taking the time to share your experience with us. We sincerely apologize that your visit did not meet your expectations, and we are genuinely sorry for the frustration and inconvenience you experienced. We hold our services to a high standard known as the "Glo process," which typically requires 25-30 minutes to ensure quality. We regret any misunderstanding about the time needed and the manner in which your concerns were handled. We take your feedback seriously and will address this with our team ... read more

Tracy R.

2 years ago

My "glowing" review: Be mindful when you go in for 1 time use, I was somehow charged for a membership and wasn't told by the girl working there. She tried to get me to do a membership, but I told her NO several times, I don't do memberships. All she said was I was signing for spray service that day. When I used their services that one time, for a spray tan, I did not have a good experience as the girl originally told me 6 hours to set and when I was leaving told me 24hours to set, and when I confronted her she got rude and l... read more

Business response:

Hi Tracy, Thanks for taking the time to share your thoughts with us. This is not the experience we want our clients to have and I'm sorry that you had a less than stellar experience. We will address this immediately and hope you'll give us another chance. Please email us at hello@glotanning.com with your contact information so I can assist you with this and discuss further as I would love to hear more about your concerns.

Dwayna L.

2 years ago

Way too expensive to the point of price gauging. The spray tans are splotchy and not worth having unless you upgrade per tan. Upgrading per tan totals an extra 25.00 per spray tan, so this equals 169.00 a month to get a good spray tan! The beds do not work half the time. When you call to put your membership on hold you are transferred to an answering service out of China, as no one local cares enough to be available. Then, you are told that you are out the money to put it on hold until the first of the following month. So, i... read more

Business response:

Hi Dwayna, we're so sorry to hear about your unsatisfactory experience. Here at Glo, we want to ensure that all cancelation and freeze requests will be as smooth as possible! Your satisfaction is of utmost importance to us, and we take your feedback seriously. If you are open to it, we can set a time for a scheduled phone call so we can make it right. I look forward to your response and resolve this promptly! Thank you!

C K.

4 years ago

I went to Glo today for the first and last time. Upon arrival, I stood at the counter and waited several minutes for the person behind the counter who using a computer and could see me, to acknowledge my presence. He couldn't look up at me so that I would know he knew I was there. He finally finished what he was doing and said hello. I was a member at SavanaTan and thought perhaps Glo would have the database of the SavanaTan customers. He said they did not. I was surprised, but accepted that and then asked for a menu or l... read more

Business response:

Hi C K, I'm so sorry to hear about your unsatisfactory experience. We truly value your feedback because it helps us improve. To assist you further, can you kindly contact us through this email hello@glotanning.com with your callback number, Date of birth, and your full name registered in your account at your most convenient time? Thank you!

Isabelle D.

4 years ago

I went in to sign up for a monthly membership, buy goggles, face tanning cream, and body tanning cream. The lady at the desk proceeded to show and tell all the beds and stand ups they have. I told her I'm limited on time today and maybe we can go through them more next time. She said she has to do it. Ok. I bared with her through it. She then tried to show me bundles of tanning supplies. I told her I am not interested in bundles and k ow which products I'd like. We settled on some products and I was ready to sign up and get ... read more

Business response:

Thanks for taking the time to share your thoughts with us. This is not the experience we want our clients to have and I'm sorry that you had a less than stellar experience. We will address this immediately and hope you'll give us another chance. Please email me personally at gabrielle@glotanning.com to discuss further as I would love to hear more about your concerns.

Sheila J.

4 years ago

I had previously purchased a tanning package from a company at this location that did not disclose he was selling his company. When the new business opened, which is Glo Tanning they refused to give refunds but gave in store credit. I asked that if I use my credit for tanning and I want to cancel my membership when my credit is used up when and how did I need to go about this. I was told my credit gets me through the month of April and if I want to cancel for May 1st I had to go on glotanning.com by April 20th to freeze my... read more

Business response:

Hi Sheila, I'm terribly sorry to hear you had a frustrating experience. Please know that this is not the level of service we want for our clients. I'd like to have a chance to make this right for you. Can you please email me via hello@glotanning.com with your callback number? I'll do my best to assist you further. Thank you.