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Glo Tanning
- Tanning
- Petersburg, FL
About this business
Location details
3051 4th St N St., Petersburg, FL, 33704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I arrived at the Glo tan on 4th St Pete at 1010am. Doors are supposed to to be open at 10 and no was was there. I checked the internet and they said they were open today at 10 so I drove in to find there was no one at the location! Very disappointing to make the drive here and to find the doors locked. Front door sign said they are open today from 10 to 6. I don't use my membership that much, but this makes me want to cancel my membership for this lack of customer service and lack of diligence to have someone at the store... read more
Business response:
Hi Kevin, We’re very sorry for the inconvenience you experienced at our 4th St. Pete location. We completely understand your frustration—arriving to find the doors locked after making the trip is unacceptable, and we sincerely apologize. I'm happy to inform you that the salon is currently open. We’re committed to improving our service and reliability, and we hope you’ll give us the opportunity to provide a better experience moving forward. Thank you again for bringing this to our attention. Warmly, Glo tanning
I want to start by saying I have been coming here almost two years and have always been happy with the service. I went today and it is not uncommon to see new faces behind the counter, but the 2 that were there. This morning around 10:30, we're absolutely no personality at all. Neither one of them have ever seen me. Neither one of them said, good morning, neither one of them asked my name I had to tell them my name all the blonde said to was "what are you doing today?" Never asked me the intensity of the tanning bed. I told... read more
I like the options they have but there cs is horrible, they canceled my membership right after I paid for the month, because they were having issues with the other account holder. Than when I said ok let me just be a member by myself they told me I had to pay a re enrolment fee , even though it was there mistake they canceled my member membership with out telling me??? Love the equipment but not sure I want to deal with that again
horrible customer service riley said i wouldn't fit in the tanning bed and i was super pale it also smelled like expired sunscreen and burnt lightbulbs
Business response:
Hi Brittany, We understand your frustration and would like to investigate this matter further to better understand what went wrong. If you could kindly provide us with your contact information, we would be grateful for the opportunity to address any specific issues you encountered. We would appreciate it if you could send your contact information or phone number at hello@glotanning.com so we can call you whenever it's convenient for you. I look forward to your response!
update: customer service called and honored the promo on website. Customer service rep was helpful and nice .
Business response:
We appreciate you taking the time to share your feedback, Kevin. And we are genuinely sorry to hear about your recent experience. Your satisfaction is of utmost importance to us, and we take your feedback seriously. We understand your frustration and would like to investigate this matter further to better understand what went wrong. If you could kindly provide me with your contact information, we would be grateful for the opportunity to make things right and address any specific issues you encountered. I would appreciate it ... read more
Frequently asked questions about Glo Tanning
How is Glo Tanning rated?
Glo Tanning has a 4.4 star rating with 243 reviews.
When is Glo Tanning open?
Glo Tanning is closed now. It will open at 9:00 a.m.