Grand Legacy At The Park

4.0

Hotels
Anaheim, CA

About this business

Hospitality Hotels

Location details

1650 S Harbor Blvd, Anaheim, CA, 92802, United States

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4.012,100 reviews

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Tami

5 months ago

Very convenient location to The Parks at a fair price for the area; clean and well appointed Sinks were VERY slow to drain. Very convenient to Disney Parks entrance! Friendly and very attentive and responsive staff ALWAYS. Double sink was a plus and made getting ready quick for a family. Pool area was a real bonus with plenty of deck chairs and towels, hot tub and pool toys available. Roll away at no extra charge was much appreciated. No breakfast provided, but Denny's, IHOP, McDonald's all within a block. Would definitely s... read more

Business response:

Dear Guest, We Appreciate your feedback I understand that your room was experiencing a few maintenance issues, and I have forwarded these concerns on to the chief engineer, to be addressed as necessary. We hope that you were able to communicate these concerns during your stay, as we have a very talented maintenance staff on property that can remedy such inconveniences as they occur!

Anonymous

5 months ago

Great stay! A quick walk to the parks making it easy to take a midday break. Nice comfortable room. Overall a wonderful Walls are very thin. Location to Disneyland was the number one reason I booked. Nice, renovated room.

Business response:

Your comments are extremely valuable, and we thank you for taking the time to share your experience.

Carolina

5 months ago

Very Good

Anita

5 months ago

Wonderful Staff wasn’t friendly Good location

Business response:

We apologize that one of our front desk associates did not live up to our customarily superior standard of outstanding customer service. All staff members take immense pride in our ability to help our guests feel comfortable and welcome, and we apologize this was not your experience. Please rest assured that staff has been re-trained as necessary to ensure that this does not occur again.

Nathalie

5 months ago

Exactly what we needed for our quick trip to Disneyland. I wish the coffee was valuable in the lobby at 6am instead of 7. If there were some fruit options too, that would be great. Great location. Room was a good size. Hotel had everything you needed. The pool had pool toys for the kids. Fridge and microwave in the room was very convenient. You can rent strollers as well, very convenient.

Business response:

Your comments are extremely valuable, and we thank you for taking the time to share your experience.

Mary

5 months ago

This is a value resort, not fancy, but very nice staff and amazing location. Some of the rooms no longer have carpet, I like those upgraded rooms. Location is great. Manager was very helpful when I did not get my expected room type due to Booking.com saying the room I was getting was in the tower, which it was not.

Business response:

Thank you so much for your feedback see you soon!