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Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
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Very Good Hope tub was broken - booked specifically for hot tub over other locations. Was very loud. Heard occupants on both sides and also woke up every time housekeeping cart rolled by as surface is bumpy so cart was rattling loudly. Hard to have good sleep after 6am. Location was great to Disney parks. Wish breakfast was included. Laundry devices were great. Hot tub was broken.
Business response:
Hello, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced Best regards, The Grand Legacy Hotel
Perfect for Disneyland trip That the restaurant and rooftop bar not open the nights we visited Location - walkable to Disneyland
Business response:
Your comments are extremely valuable, and we thank you for taking the time to share your experience.
Wonderful
Wonderful Only real complaint is the thin walls so you could hear people up and moving around outside the room at all hours. We brought ear plugs though, so it was mostly background noise. So close to the parks, and the mochi place and mama katsu in the front of the building were trip highlights
Business response:
We sincerely apologize for the noise disturbance you're experiencing due to the thin walls in your room. We understand how disruptive this can be and want to make things right. If available, we can offer you a room change to a quieter location within the hotel or provide additional soundproofing materials, such as earplugs, to help minimize the noise. We value your comfort and hope you'll give us another opportunity to better serve you.
Exceptional
Wonderful
Wer zu Disney möchte, kommt um dieses Hotel nicht herum. Die Lage zu Disneyland ist unschlagbar. Leider kein Frühstück. Zimmer sehr sauber. Parkplatz für 20 Dollar pro Tag absolut OK, Disney will 70 Dollar haben.
Business response:
Hello, Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to seeing you again soon! Best regards, The Grand Legacy Hotel
Excellent location and amenities for the price! We were on the first floor and could hear the footsteps above us fairly loud, to the point it woke up my toddler a few times. It was very clean and so close to Disneyland! Staff was incredibly nice and helpful!
Business response:
We appreciate your feedback see you soon.
Exceptional
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 12,427 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.