Greentec Auto EV and Hybrid Battery Replacement

Alexander B 

on BBB

a year ago

****** failed two weeks after installation, to the day. Feeling betrayed and sick to my stomach. To compound this, the customer service and warranty department will not answer calls well within posted hours. I was one of the possibly many who stumbled across Greentec on the internet in time of need, and if that sounds like you or you can relate, I can tell you the experience has been one if not the worst I've ever had with a business. I am a super amicable person and am never one to leave reviews, but I feel so slighted that... read more

Rand S 

on BBB

2 years ago

Had refurbished battery installed at Greentec. It failed after a few weeks. Expensive to have car towed 2 hours to get replacement and unhappy with wait time to get car in for service. Waiting for customer service to call me to schedule. They wont give me the phone number to call the shop directly. Regret having used Greentec. 

william s 

on BBB

2 years ago

Extremely disappointed. Purchased a refurbished battery that failed after 8 months. Second module failed after 3 months. Now, the third failure after 4 months. Every failure occurred out of town making the logistics for getting the truck back to ********** very costly and time consuming. System failed while driving on hwy 80 causing me to dive between two semi's doing ***************************** ****** almost killing me. After replacement if failed AGAIN with my grand kids while driving. Brought it to **** for diagnosis si... read more

Jeffrey S 

on BBB

3 years ago

Purchased 2002 Prius with brand new Greentec battery - receipt said it had all new upgraded modules. Within 1 week I got the red triangle on the dash. Removed battery to look at modules - they were all used, date coded between 2004 and 2012. It looks like Greentec just uses old modules and paints the cover green and puts a new sticker on the cover. I have plenty of pictures to prove. Stay away from Greentec Auto.