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Greenville Place Apartments
- Apartments
- Greenville, DE
About this business
Location details
220 Presidential Dr, Greenville, DE, 19807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Run don't walk away from this place! The staff in the office acts as though they are leasing properties at the Trump Tower. Seriously, when apartments have 1 outlet every other room, maintenance requests that take months, and snarky office staff, the arrogance and condescension is a bit much.
Business response:
Thank you for taking the time to voice your feedback. While we appreciate the feedback, we're concerned that your living experience has resulted in a low perception of our team and community. We strive to provide exceptional service to our residents, and we sincerely apologize if we missed the mark on this for you. Please call us at (302) 658-7024 when you have the time--we want to make things right.
Terrible Experience One of the worst and un professional experience I ever had in US. No response to emails and calls. Don't know what to do as there is no escalation matrix available over the staff we reach on phone and they are not allowing in person visits. Don't know whom to complain now.
Business response:
We're sorry to hear that your experience with our team has missed the mark for you. Providing great service is a top priority for us and we strive to resolve maintenance requests as promptly and thoroughly as possible. We encourage you to contact our office once more at your convenience. If we are unable to take your call, please leave a message with your name and contact information and a member of our team will be sure to get back to you as soon as possible. We look forward to speaking with you and offering our assistance.
NEVER LIVE HERE If I could give it a zero stars I would. I’ve lived here for 2 years and I have made several complaints and attempts to reach the property manager with no response. The neighbors here SUCK and are loud during quiet hours. I don’t get a full nights sleep with out either stuffing my ears or using noise cancelling headphones. This place SUCKS, bugs easily get into you apartment and the property claims to have an exterminator but never calls them if you complain. Maintenance is also GOD awful. They pain over all ... read more
Business response:
Hello, thank you for this feedback. We're disappointed you haven't had an enjoyable experience in our community. We aim to have happy and comfortable residents and we're saddened to have missed the mark with you. Please give us a call so we can address your concerns directly. Thank you again and we hope you have a good day.
Terrible I have left longer reviews on google, yahoo and other reviews sites. DO NOT MOVE HERE!! Between maintenance not doing their job and the office workers dismissing your problems you will be miserable living here!
Business response:
We are very disappointed to see that you feel this way. We can assure you that we do indeed care about our residents and any issues they bring to our attention. We ask that you reach out to a team member over the phone at (302) 658-7024 and they will be sure to work with you. Thank you.
Do not live here Even 1 star is too much for this. Apartments are too old and they do just superficial repair to get customers but once you start living here you come to know their true colors. Appliances are 2 generations old which contribute to big electricity bills and if your apartment is not infested with cockroaches, you got lucky. You’ll think that you can complain and all, but good luck getting any response or help from property manager Pam. We lived here for 2 years(only due to contract) and we complained so many ti... read more
DO NOT LIVE HERE The apartment buildings are old. They try to fix the place up to make it look nice, only to fall apart 3-4 months into living here. They bandaid everything. The carpet is cheap. They have no ventilation in the kitchen or bathroom so mildew grows everywhere and they tell you to "crack a window". The hot water doesn't last but 10 minutes so if you live with someone or have to do dishes, good luck. You can hear your neighbors above you, I hear every footstep and phone conversation. I even hear their alarm going... read more
Not a great place! Despite some good attributes such as closeness to Wilmington and nearby highways and convenient shopping centers and also a fairly safe neighborhood, the apartments themselves look ok at first ok but down the road you'll find out that they have issues and good deal of noise from neighbors due to the old age of the buildings. The management is more or less indifferent and not very caring and the maintenance is terrible. I have lived here for 10 months and I do not recommend signing a lease here and getting ... read more
Business response:
Thank you for your feedback. We apologize that our service did not satisfy your expectations or ours. We would like the opportunity to investigate your feedback further so that we may have a chance to do better in the future and earn your business. Please email us at corporate@pettinaro.com or call 302-999-0708 so that we can discuss. -Kind Regards
DO NOT LIVE HERE I am a current tenant at this complex and it is TERRIBLE the leasing agent stresses that the units are "old" to disguise the fact that they are legit falling apart. None of the windows in our unit open or close properly, the hallways are NEVER cleaned, mold grows EVERYWHERE despite us bleaching everything and buying a dehumidifier. The washer and drier that we paid extra for in our lease cannot even handle a small load of clothing, and the laundromat is dirty as well. The "Fitness Center" that they rave abou... read more
Business response:
I want to take the time to apologize for the delay in responding to your valued concern. I would like to speak with you further about your recent experience, please email dhendry@Pettinaro.com with your best contact information. I can assure you that Pettinaro Residential abides by all fair housing laws and guidelines when hosting resident activities.
Refused to return my security deposit with deceiful excuse. The buildings are at least 50 years old with wood frame and wood flooring. The original building had lead paint and they removed but you wonder how much left over. The walls that separate the other apartment from each others are thin and not sound proof so you can hear the the sounds like coughing, sneezing, dog barking, flushing down toilet, showering, alarms going off in the morning, people making love at night time and watching TV shows. The foot steps are unbear... read more
Business response:
Thank you for taking the time to review Greenville Place and provide feedback that we can improve on. I am sorry that while you called Greenville Place home you had these concerns. I would like to speak to you further so I can research your valued concerns and maybe offer some clarity about some of the processes of Pettinaro Residential and answer any questions you may still have. Greenville Place and Pettinaro Residential we strive to offer the best apartment experience to all of our residents. I can be reached at dhendry... read more
Frequently asked questions about Greenville Place Apartments
How is Greenville Place Apartments rated?
Greenville Place Apartments has a 2.5 star rating with 83 reviews.
When is Greenville Place Apartments open?
Greenville Place Apartments is open now. It will close at 5:30 p.m.