This profile has been claimed by the business owner or representative.
4250 N Marine Dr, #1136, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
The city apartment was accessed by a very narrow alley and they had to move their truck several times so people could get in and out of the alley. They did this without comment or complaint. At our home, they were very careful about where boxes were going and very neatly stacked boxes of stored items. Nothing was broken or damaged, they were friendly, strong and competent. The move was completed in 3.5 hours at a very reasonable price. All-in-all, it was the easiest move I've ever been a part of. I would use them again and r... read more
Business response:
Hi [removed member name], We appreciate you doing business with H2H Movers, Inc and we are extremely happy you took the time to post a review. Your opinion is very important for us and we are glad that you were satisfied with our services. We hope to hear back from you again in the future. Please keep us in mind for our referral program. Again, thank you for doing business with us! Sincerely, Laura K.
I took a gamble and hit the jackpot! On September 9, 2022, my wife and I needed to move a few large pieces of furniture from my sister-in-law’s place to our home. The items were big enough where I did not want to move them myself, nor did I want to put any of our friends through the ordeal. I contacted Angi (formally Angies List), put in our information, and started to receive calls. The first call I received was from H2H Movers. I was very comfortable with the person who was answering my questions. I received a couple of ca... read more
We had a bad experience with this company, unlike many other reviewers here, and hopefully we are a rare exception to the rule. However, our experience was so bad that I couldn’t avoid writing this review. At first, the communication was good, the scheduling went smooth. The pick up was great also. The crew who picked up our stuff was extremely efficient and wrapped everything really well. The trouble started after the pick up. The estimate delivery windows was 1-14 days. After 3 weeks had passed, our stuff was still at the ... read more
Business response:
Dear [Member Name Removed], We are really sorry you were not satisfied with the service. We are not perfect, we are human and make mistakes. Our employees are human and they do run into personal issues that unfortunately affect us as a business and our customers. No one is perfect, everyone makes mistakes. Even computers glitch. But it is not about what mistakes you did, It is about how you handle them when that happens. And trust me, a 2-star moving company would never make an effort to try resolving the issue. Let's be hon... read more
Called and left vmails 3 times, never got a call back.
What A Nightmare! When my mother’s retirement community (RC) finally reopened (she died the day the pandemic lockdown started), we needed to remove her furniture and belongings. I was delighted to find this woman-owned company, with Better Business Bureau accreditation and stellar ratings. Our experience was not so stellar. In fact my sister, who supervised countless moves in many countries during her Foreign Service career, said this was by far the worse moving experience she had ever had. Perhaps the requirement for cash p... read more
The movers were scheduk d to arrive at 9am. Received a call at 830am saying one of the drivers had an emergency and they wouldn't be there until around noon. Now I understand things happen, but I now had to take a full day of work off instead of a half day. Initially I was quoted for 2 hours of work. The movers completed the job in 1hr 10min so basically the $95 dollars for the 2nd hour was a tip? The move was quick and easy, however I would have liked to have been compensated or had some fee's waved due to showing up late, ... read more
One hour after they got there, they said that the furniture that I had would take another person. One more person and 5 hours later, it was not a $475 job, it was more like $700. I will never use them again. I feel they did not listen to me. Had they quoted that price up front, I would never have booked with them and gone to another vendor.
They tried to over charge. The move was only 3 hours, start to finish with travel time included, yet they charged over 5 hours. When I disputed the extra charge, Simon threatened me (I almost called the police). Beware of this company. Also know that they only take cash (no credit cards or checks).
Business response:
[member name removed], I am sorry to hear you had a bad experience with H2H Movers, however the reason why we send an online quotes and sign estimates is so the people are aware of all the charges upfront. We DID NOT charge you anything that was not discussed prior to the move. As any other licensed moving company we have hourly fee and travel fee. Under "Understanding Your Charges" section, it is clearly states: The hourly rate begins when our crew arrives on the job site and ends when they are done working at the drop-off ... read more
H2H Movers, Inc. has a 4.9 star rating with 4,895 reviews.
H2H Movers, Inc. is open now. It will close at 6:00 p.m.