HealthCARE Express Urgent Care - Richmond Road, TX

James Cole 

on Google

a week ago

Recently went to the Richmond Road location as a walk in. I understand that someone without an appointment should expect a wait time. However, I felt that 2 hours was a little much, especially with as few other people in the waiting room. Not to mention that several came in over an hour after I had been there, and were called back before me. When the young lady at the front desk was asked about it 1 1/2 hours in, she acted like she was the one being inconvenienced. Never an apology about the long wait time. She said she woul... read more

Sherry Nelson 

on Google

4 months ago

Waited almost 3 hours to test positive for Covid and told to take ibuprofen and zinc. The room was dirty. I was scared to sit on the bench where other patients had sat because you could see hand prints. The floor was dirty with pieces of trash and hair everywhere. I only got to see a nurse practitioner. I will never go here again and if I were you, I wouldn’t either, unless it’s just your only option. 

Glen Ivory 

on Google

3 weeks ago

The staff/staffing was very helpful and professional. My concern was that I had a piece of wood stuck in my head, it was taken out, I have stitches and I am healing. Thanks for your caring support and skills in this matter. Thanks again 😊. . 

Enrique Antonio Contreras Jurado 

on Google

2 weeks ago

We went to get an x-ray of my wife’s hand. Before I finished my free coffee we got the results, including interpretation. Everyone was so friendly and we were out in less than an hour. Great place and Super friendly Staff. 

Lindsey Fuller 

on Google

3 months ago

Mrs. Colbert is very nice and professional and knowledgeable in her field. She is thorough in her exam and detailed in her analysis. I appreciate her bedside manner and care that she provides. The check-in and check-out process at the front desk is streamlined to support maximum efficiency - a service that makes the situation a little better when one isn’t feeling well.