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Herb Gordon Nissan
- Silver Spring, MD
About this business
Herb Gordon Nissan, a Nissan dealer in Nissan Silver Spring, Maryland was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Nissan cars, trucks, and SUVs. Our Silver Spring Nissan dealership is one of the premier Nissan dealers in Silver Spring, Maryland, and in the state of Maryland period. Our commitment to customer service is second to none. We offer one of the most comprehensive Nissan parts and Nissan service departments in the city of Silver Sp... read more
Location details
3131 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"I purchase my first Nissan from Herb Gordon Nissan over..." I purchase my first Nissan from Herb Gordon Nissan over 25 years ago and I've always received the best courteous professional service reps since I've been a member of the Nissan Herb Gordon Nissan family over the past 4 years with my new purchase of this Murano Lynn Fritz has been my service advisor she's very professional and excellent and what she does as a matter of fact all the service reps did I spoken to all terrific I've seen evolution of the service departm... read more
Business response:
Thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all your automotive needs! Take care!
"I have a great experience every time I visit Herb Gordon...." I have a great experience every time I visit Herb Gordon. I worked with Chase this past Saturday, he was very professional and kept me well informed the whole time. He went over the report with me in detail and explained the process regarding the recall on a part. I I am comfortable and know I’m in good hands working with him.
Business response:
Kay, we are pleased to hear our team always delivers great service. We look forward to your next visit! Take care!
"Excellent service department. Grant was very helpful and..." Excellent service department. Grant was very helpful and explained everything every step of the way! Also kept updating me on timing so that I could plan the rest of my day!
Business response:
Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!
"This is now the second car that I have purchased at Herb..." This is now the second car that I have purchased at Herb Gordon through Akeem. He conducts himself professionally & thoughtfully. I will continue to deal with Akeem as long as he is there.
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!
"We returned to Herb Gordon Nissan because of the..." We returned to Herb Gordon Nissan because of the excellent service provided by Akeem and the Finance team in the past. This recent visit did not disappoint. Thank you so much for the knowledge shown as well as the care and concern. We'll definitely refer others to you!
Business response:
We are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
"I had a great experience at Herb Gordon Nissan in the..." I had a great experience at Herb Gordon Nissan in the Auto Park on Briggs Chaney Rd. in Silver Spring MD. I suffered a little mishap with my tire and Grant my Service writer quickly took care of everything!! I couldn’t have ask for a better experience. And when I called back for something else Tim answered my call and apprised me of all my options. Great service, great Customer service!
Business response:
Denisehargrove, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again in the future. Best wishes, Herb Gordon Nissan
"Fast and amazing customer service. I like the option with..." Fast and amazing customer service. I like the option with no appt. Marcus was excellent and keeping you updated. They make the environment comfortable for clients.
Business response:
Michelle, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again in the future. Best wishes, Herb Gordon Nissan
"Great Sales woman. Very professional and dedicated. She..." Great Sales woman. Very professional and dedicated. She had the most positive attitude I have seen in a long time in a dealership. I would recommend anyone to her. Great asset to that dealership.
Business response:
Alonzotabron95, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Nissan! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Marcus Hawkins helped me pinpoint the pertinent repairs I..." Marcus Hawkins helped me pinpoint the pertinent repairs I needed and provided a new car on the Nissan lot since no rental cars were available!
Business response:
We're glad to hear our Staff took such great care of you, Dominique! We hope we can continue to be of service to you down the road!
Frequently asked questions about Herb Gordon Nissan
How is Herb Gordon Nissan rated?
Herb Gordon Nissan has a 4.9 star rating with 2,399 reviews.
When is Herb Gordon Nissan open?
Herb Gordon Nissan is open now. It will close at 6:00 p.m.