William

3 years ago

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day!

Kenda

on Expedia

3 years ago

Business response:

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I'm happy to see that overall you were able to enjoy your stay; however, it appears that you may have encountered some problems. I would like to sincerely apologize for any bad experiences that have negatively affected your stay. If there is anything I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal i... read more

Carly

on Expedia

3 years ago

I liked how friendly the front desk was and I liked that I felt safe.

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day!

elizabeth

on Expedia

3 years ago

Perfect play to stay

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day!

Mark

on Expedia

3 years ago

A good time in Manhattan We had a very nice stay. Room was spacious and clean, the beds were comfortable. Bathroom was clean and good sized. We didn't wake up early enough to try the breakfast, but we heard it was good. The bar was well stocked and open reasonable hours. Two small observations: the pillows left something to be desired, mostly because I prefer a really firm pillow. Secondly, the shower heads are mounted so that someone under six feet tall has a problem adjusting the shower head. But a very nice stay, and I wi... read more

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. We will review your comment to see if changes can be made to better our procedures. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again f... read more

Hikari

on Expedia

3 years ago

朝ご飯が美味しいよ。時々、コックさんが朝寝、残念なことも！

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day!

Hikari

on Expedia

3 years ago

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day!

James

on Expedia

3 years ago

Nice and lots of places in walking distance. Only issue was horrible water pressure in the shower.

Business response:

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I'm happy to see that overall you were able to enjoy your stay; however, it appears that you have encountered some problems. I would like to sincerely apologize for the bad experience that has negatively affected your stay. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our maintenance team. If there is anything else I c... read more

Susa

on Expedia

3 years ago

Business response:

Thank you very much for taking the time to leave us with feedback--it is truly appreciated! It's wonderful to see that you were able to have such a great experience at our hotel. Our team strives to provide each guest with a better and brighter stay and we are always happy to see when we have achieved that goal! We hope that you will consider staying with us again so that we may provide you with another wonderful experience. Thank you again for your time and I hope you have a wonderful day!

Hilton Garden Inn Manhattan

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