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HOLI Senior Living
- Assisted Living Facilities
- Hillsboro, OR
About this business
Location details
188 NE 77th Ave, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Our family had an in person tour and we found Holi Senior Living to be very impressive. The lady who took us around the community was very informative and very helpful, so it was an excellent experience.
Really nice place to live, with really good staff and caretakers, and the residents are really nice. The living place is in a nice quiet neighborhood and close to albertson so if your family member want to get you personal items they can. We have a whole lot things coming up in the future, but for now we have bingo every friday and other games. We also have coffee in the morning before breakfast and hot tea, hot cocoa as well. I like living here because it is family-friendly. If you need to talk to staff about settling in th... read more
The building is beautiful but when you walk in it is extremely sterile. There are not pictures on the walls or anything and it just feels so institutional. The staff did give a good tour though.
We like how friendly the staff members have been, they are very personable and have worked very hard trying to take care of our love done which can be difficult at times. They are doing a great job trying to make her happy and comfortable. Our father was only there for three weeks then passed away on hospice and their care was phenomenal, and the care they have shown our loved one has just been great. This is not a chain facility, its family owned which makes a big difference, and its just an overall good place.
I found the staff not engaging with residents, instead they would be talking to each other or on their phones. At times it would be 45 minutes until a staff member would answer the call button. The administrators will tell you anything to have your parents be in their care, whether it's a certain diet or something, then to find out it wasn't true. The care was not good, the staff punctuated the air mattress and did nothing about it so my father had to lay on flat plastic that cause skin sores. It took weeks to get a prescrip... read more
Business response:
We're so sorry to hear about your experience at Holi. If you'd like to speak to a member of our senior operations team about this matter, please send your contact details to info@seniorservicesofamerica.com
We'll always be grateful for the help we were given to get Mom placed as quickly as they did. It was a difficult process. Our Salesperson, [name removed] , was professional and helped us through some difficult times. The staff that took care of her daily needs were very nice and treated Mom well. They tried very hard to keep her happy. The food was not a good point. Out of items quite often. Lack of optional items to eat if the daily menu was something you didn't like. Reason for the 1 rating. Activities were minimal and not... read more
Business response:
Thank you for taking the time to leave us a review. We appreciate your honest feedback and regret that we were not the perfect fit for your mom. We understand your concerns about our food and have focused on improving our dining experience over the past few months. If you'd like to discuss this matter further, please send your contact details to info@seniorservicesofamerica.com and a member of our Senior Operations team can be in touch.
No basic cable or phone available in the rooms, instead you have to rely on their Wi-Fi for phone, internet and TV. Very difficult to get seniors to understand streaming services and the staff is not helpful. We were told there was a selection of meals provided, however, they only provided meals left over to residents that cannot make it to the dining room and that maybe only one choice. The communication with the staff is poor, Tgey are under staffed and the residents are the ones who suffer. I would not recommend they plac... read more
Business response:
Thank you for your review. We're sorry to hear you are not 100% satisfied with your experience at Holi Senior Living. If you'd like to speak to a member of our senior operations team about this matter, please send your contact details to info@seniorservicesofamerica.com.
We toured with Holi Senior Living and we did not care for this facility. When we were there walking around, there were no staff or residents that we could see. Our tour was scheduled and they also had no idea that we were even coming so it was disorganized. It took them a while to find a staff member who was able to show us around the place .
A new company took over a month after my loved one moved in. We kept hearing things would get better and they would have more staff, but that did not happen. The food looked very good, but the portions were really big and nothing was tailored to my moms interests. It did not seem like they tried to cater to any individual needs or wants as far as the food goes.
Frequently asked questions about HOLI Senior Living
How is HOLI Senior Living rated?
HOLI Senior Living has a 3.9 star rating with 45 reviews.
When is HOLI Senior Living open?
HOLI Senior Living is closed now. It will open at 8:00 a.m.