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Hollywood Feed
- Pet Stores
- Memphis, TN
About this business
Location details
4864 Poplar Ave, Memphis, TN, 38117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Customer service is always fantastic.
They are always helpful and courteous.
They are always helpful and courteous.
#NAME?
Business response:
Viviriana, we thank you so much for such a wonderful review! We are thrilled to hear your pup loved their new food and we thank you for ordering with us!!
#NAME?
Business response:
Viviriana, we thank you so much for such a wonderful review! We are thrilled to hear your pup loved their new food and we thank you for ordering with us!!
There was an employee standing in the way of the front door having a conversation. I had to walk around her while entering the store and when I was leaving with my hands full, she was still blocking the door way and I had to ask her to move. She was wearing a mask but it was fitted properly and she wasn’t observing social distancing with the customer with whom she was speaking. I felt very uncomfortable and wish she hadn’t been standing directly in the way of anyone that was entering or exiting through the doorway.
Business response:
Thank you for taking the time to reach out to us, Amelia. I am sorry to hear that your recent visit to one of our locations did not meet your standard. Our team has always worked diligently to keep our stores clean and properly sanitized, but in response to the current public health situation, we have increased our cleaning and sanitizing procedures for our stores. This includes more frequent and thorough cleaning, every hour, especially in areas that are touched more – with registered antimicrobial products for use against ... read more
There was an employee standing in the way of the front door having a conversation. I had to walk around her while entering the store and when I was leaving with my hands full, she was still blocking the door way and I had to ask her to move. She was wearing a mask but it was fitted properly and she wasn’t observing social distancing with the customer with whom she was speaking. I felt very uncomfortable and wish she hadn’t been standing directly in the way of anyone that was entering or exiting through the doorway.
Business response:
Thank you for taking the time to reach out to us, Amelia. I am sorry to hear that your recent visit to one of our locations did not meet your standard. Our team has always worked diligently to keep our stores clean and properly sanitized, but in response to the current public health situation, we have increased our cleaning and sanitizing procedures for our stores. This includes more frequent and thorough cleaning, every hour, especially in areas that are touched more – with registered antimicrobial products for use against ... read more
First time at that location. Salesperson, although helpful, never smiled or seemed welcoming at all. I felt like I was intruding. Probably won’t go back to that location.
Business response:
Thank you for taking the time to leave us a review, Jerry! At Hollywood Feed, we always strive to go above and beyond to provide an excellent experience for our customers, so I'm very sorry to hear the service you received left something to be desired. Due to this, I have escalated this review to the regional manager of this location, Christa, so she can address and correct this with our staff. Please email her at christa@hollywoodfeed.com if you have more you would like to add about your recent experience. Thank you aga... read more
First time at that location. Salesperson, although helpful, never smiled or seemed welcoming at all. I felt like I was intruding. Probably won’t go back to that location.
Business response:
Thank you for taking the time to leave us a review, Jerry! At Hollywood Feed, we always strive to go above and beyond to provide an excellent experience for our customers, so I'm very sorry to hear the service you received left something to be desired. Due to this, I have escalated this review to the regional manager of this location, Christa, so she can address and correct this with our staff. Please email her at christa@hollywoodfeed.com if you have more you would like to add about your recent experience. Thank you aga... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,651 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.