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Hollywood Feed
- Pet Stores
- Memphis, TN
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Memphis, TN. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
4864 Poplar Ave, Memphis, TN, 38117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
excellent staff
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Nice staff
Business response:
Stefanie, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
I have ALWAYS had GREAT Customer Service at any location I shop - whether in-person or online. They were having computer issues on my last online order & the girl called me right after I placed my order to make sure I received my Delivery Order that same day. She took time to take the order over the phone & I had everything delivered within 1 hour of that phone call. PERFECT.
Business response:
Patricia, thank you for the awesome review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we're happy we were able to get you your order with no delay. Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers!We're thrilled you're pleased and hope to deliver to you again soon!
The lady that helped me was very friendly and helpful.
Business response:
Alishea, we are always excited to receive such an amazing review! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
Knowledgeable associates, exemplary customer service, well-sourced products, and competitive pricing. The only place I shop for my four-legged family members.
Business response:
Bonnie, we’re very proud of the compliment on our Erin way team members!. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
I have ALWAYS had GREAT Customer Service at any location I shop - whether in-person or online. They were having computer issues on my last online order & the girl called me right after I placed my order to make sure I received my Delivery Order that same day. She took time to take the order over the phone & I had everything delivered within 1 hour of that phone call. PERFECT.
Business response:
Patricia, thank you for the awesome review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we're happy we were able to get you your order with no delay. Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers!We're thrilled you're pleased and hope to deliver to you again soon!
The lady that helped me was very friendly and helpful.
Business response:
Alishea, we are always excited to receive such an amazing review! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
Knowledgeable associates, exemplary customer service, well-sourced products, and competitive pricing. The only place I shop for my four-legged family members.
Business response:
Bonnie, we’re very proud of the compliment on our Erin way team members!. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
great customer service
Business response:
Rick, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,457 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.