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Hollywood Feed

4.9

About this business

Location details

4864 Poplar Ave, Memphis, TN, 38117, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,715 reviews
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Tammy A.'s profile image
Tammy A. 
3 years ago

Very friendly & helpful people that work there. 

Business response:

Tammy, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the Bryan Y. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside o... read more

Steve B.'s profile image
Steve B. 
3 years ago

Outstanding customer service and product knowledge 

Business response:

Steve, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! Ta... read more

Claire C.'s profile image
Claire C. 
3 years ago

Always perfect. Best thing is the employees’ knowledge base. 

Business response:

Claire, A 5-star review from a 5-star customer! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! It is always a ple... read more

Sharman M.'s profile image
Sharman M. 
3 years ago

It’s fun to go to Hollywood Feed. I always look forward to it. The staff are always knowledgeable and helpful. You can buy dog food with confidence, because if Fido doesn’t like it, you can return it—and I’ve done it. Can’t wait until they’re in the Virginia and DC area, my kids will love it! 

Business response:

Hi Sharman, Thank you for the glowing review! Our Erin Way store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. And our stores donate all still-good returned food to their rescue partners, so the extra food always goes to a good home. We also ship from our warehouse here in Memphis to anywhere in the continental Unites States. Thank you for being part of the Hollywood Feed family, and we hope to see you again soon! Michael... read more

Wendy S.'s profile image
Wendy S. 
3 years ago

I love all the young people that work in the store! Kayley, Lily, Michelle and Amelia are so knowledgeable! Anything you need, they can help you ! Plus, they are always so kind! 

Business response:

Wendy, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Kayley, Amelia, Lilly, and Michelle were able to provide you with the best possible service. Our Erin way store has a great team, and we are proud of them! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best... read more

Mark G.'s profile image
Mark G. 
3 years ago

acknowledge, greeting, and gratitude. 

Business response:

Mark, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while... read more

Barbara H.'s profile image
Barbara H. 
3 years ago

Customer service is always fantastic. The employees are all very knowledgeable and ready to assist and/or answer any questions. 

Business response:

Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! 

Austin S.'s profile image
Austin S. 
3 years ago

Amazing customer service every time 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Holly D.'s profile image
Holly D. 
3 years ago

Great customer service. 

Business response:

Holly, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & ... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,715 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.