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3615 S Houston Levee Rd, Collierville, TN, 38017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
In that store at least twice a month. Every employee can always answer my questions….they are well trained !
Business response:
Lynda, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
Always helpful
Business response:
We are glad that you enjoyed your visit so much that you gave us a 5-star review! Come back and see us again soon!
Always great customer service!
Business response:
Beth, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Always friendly and excellent customer service at this location. Quick to offer help and advice!
Great customer service. Very knowledgeable about anything I ask her about the products
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Always a great experience with amazing customer service.
Business response:
Erin, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Great customer service. Very knowledgeable about anything I ask her about the products
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Manager, Nicole, is the absolute BEST! She goes above and beyond to help every customer on every visit. Because of her training her team, the whole team shines at this location. Store is organized and items are easy to find. I live in Mississippi so it’s a bit of a drive for me but the customer service keeps me coming back to the Houston Levee store for all my pet needs I’ve told many people to go there and they love it too. Great customer service is hard to find.
Business response:
Thank you Tina for the kind words! We appreciate your continued support! We are so proud of Nicole at our Collierville store, as well as her fantastic store team! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pets, and we are dedicated. We view you and your fur babies as ... read more
Always a great experience with amazing customer service.
Business response:
Erin, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Hollywood Feed has a 4.9 star rating with 1,200 reviews.
Hollywood Feed is closed now. It will open at 10:00 a.m.