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8212 Cantrell Rd, Little Rock, AR, 72227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I don't shop anywhere else! Competitive prices and knowledgeable friendly staff. Half the time I don't want to leave because I feel so welcome.
I don't shop anywhere else! Competitive prices and knowledgeable friendly staff. Half the time I don't want to leave because I feel so welcome.
I love Hollywood feed, but I had a young lady help me that I had never seen before, I felt like she was not very helpful, I was asking her questions specifically about Redpaw food. I feel like I don’t know anymore not then what I did , I was told to do my research and get on Reddit.
Business response:
Thank you for your feedback, Suzanne! We truly appreciate that you love Hollywood Feed and value your loyalty as a customer. We're sorry to hear that your recent experience with our team member didn't meet the helpful standard you've come to expect from us. When it comes to pet nutrition questions, especially about specific foods like Redpaw, our goal is always to provide you with knowledgeable guidance rather than directing you to do your own research. We take your feedback seriously as it helps us identify opportunities to... read more
Great time in your store always. Clean, the employees are awesome. Lots of fun.
Business response:
Hi, John. Your pawsome feedback is highly appreciated. Thank you so much for the review! Our Feed Team at Hollywood Feed on 8212 Cantrell Rd, Little Rock, AR - 72227 strives to go above and beyond to help you find the best products at the best prices for your pets. We hope you'll come back and see us again soon.
Very pleasant and helpful. Always enjoy going in your store.
Business response:
John, we are so delighted you loved your experience so much that you gave us 5-stars! We appreciate your being our valued customer! Thank you for your review, and we wish to see you again soon!
0 stars isn't an option?? I truly wish I could post pictures of my babies face and neck after being burned with clippers on both sides of his face and neck. However, you may see pictures on Hollywood Feed Cantrell fb page and also on reviews for the H.F. Cantrell Store.
Business response:
Thank you for your feedback about your grooming experience, Delayna. At Hollywood Feed, we take pride in providing excellent customer service to every customer. Unfortunately we have not been able to fulfill your needs for grooming, as has been discussed with you in the past. so we would recommend that you seek services with a different company. Please reach out to the regional manager of the area at averysmith@hollywoodfeed.com, or to us here at Customer Service at 1-888-816-8691 if you have any further questions.
Retail products - great Grooming - not great
Business response:
Jean, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. We are so happy to hear your fur baby loves our products! Our team works hard each day to ensure that we are providing the best products at the best prices. However, I am sorry to hear that the recent interaction you experienced with our grooming service at our Cantrell location seems to have missed the mark. I have made sure to escalate your complaint to the Region... read more
Retail products - great Grooming - not great
Business response:
Jean, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. We are so happy to hear your fur baby loves our products! Our team works hard each day to ensure that we are providing the best products at the best prices. However, I am sorry to hear that the recent interaction you experienced with our grooming service at our Cantrell location seems to have missed the mark. I have made sure to escalate your complaint to the Region... read more
Because some of your staff members do not wears masks, I am shopping somewhere else, even though I definitely prefer Hollywood Feed.
Business response:
Thank you for taking the time to leave us your feedback, Jenny! We require all employees to wear masks at all times and we have marked out areas to show proper social distancing for our customers. This is an updated CDC guideline and state requirement. Our team works diligently to keep our stores clean and properly sanitized given the current public health situation, including frequent cleaning every hour with registered antimicrobial products for use against Novel Coronavirus SARS-CoV-2. We will not require our customers to... read more
Hollywood Feed has a 4.9 star rating with 1,089 reviews.
Hollywood Feed is closed now. It will open at 9:00 a.m.