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Hollywood Feed
- Pet Stores
- Dallas, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Dallas, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
Location details
3425 Knight St, Dallas, TX, 75219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The staff is always super knowledgeable on products (for the most part) However I don’t appreciate the demeanor change when it’s mentioned that my dog is ecollar trained and clear disdain when I asked about an ecollar bungee collar.
Business response:
Thank you for taking the time to leave us a review, Amanda! We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations, so I'd like to apologize for your recent experience as it appears we've dropped the ball. It is never our intention to shame or demean our customers regarding their choice of training tools for their fur-babies. We know that each dog is unique and require diffe... read more
Great customer service Team, My Terrier does not care for this brand of food either, I don't know what to do? May have to try the Dry Raw food, Not sure..
Business response:
Brandon, thank you for your wonderful 5-star review! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! We also stand behind our products and like our promise says, “If you don’t love it, and your pet doesn’t love it, we will gladly replace it or refund it!” We hope to see you again soon at our Knight St location!
They've got your back
Business response:
Such a wonderful review, we thank you so much! We hope to see you again soon!
Everyone is always so friendly and helpful at this location and know me by name.
Business response:
Jason, thank you for the feedback. WOW, 5-stars! You and your pet are like family to us and we're happy you have allowed a great connection with our team! We believe that our customers and their pets deserve the highest quality products and the best possible service. We appreciate you being a part of the Hollywood Feed family! We look forward to seeing you again!
Great, as always.
Business response:
Lynnie, such a wonderful review, we thank you so much! We hope to see you again soon!
Great customer service Team, My Terrier does not care for this brand of food either, I don't know what to do? May have to try the Dry Raw food, Not sure..
Business response:
Brandon, thank you for your wonderful 5-star review! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! We also stand behind our products and like our promise says, “If you don’t love it, and your pet doesn’t love it, we will gladly replace it or refund it!” We hope to see you again soon at our Knight St location!
They've got your back
Business response:
Such a wonderful review, we thank you so much! We hope to see you again soon!
Great, as always.
Business response:
Lynnie, such a wonderful review, we thank you so much! We hope to see you again soon!
As always the crew is always friendly courteous and polite 100% helpful
Business response:
Blaise, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 836 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.