Hollywood Feed

Business response:

Great customer service is always something that we strive for, and we are happy to have such great feedback! Come back and see us again soon, Doug! 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We are pleased to hear that Angie and our staff at the Knight St location was able to provide you with the best possible service. Please visit us again soon, Lea! 

Business response:

Great customer service is always something that we strive for, and we are happy to have such great feedback! Come back and see us again soon, Doug! 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We are pleased to hear that Angie and our staff at the Knight St location was able to provide you with the best possible service. Please visit us again soon, Lea! 

Business response:

Cole, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Business response:

Cole, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Business response:

Thank you for taking the time to leave us a review, Amanda! We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations, so I'd like to apologize for your recent experience as it appears we've dropped the ball. It is never our intention to shame or demean our customers regarding their choice of training tools for their fur-babies. We know that each dog is unique and require diffe... read more

Business response:

Thank you for taking the time to leave us a review, Amanda! We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations, so I'd like to apologize for your recent experience as it appears we've dropped the ball. It is never our intention to shame or demean our customers regarding their choice of training tools for their fur-babies. We know that each dog is unique and require diffe... read more

Business response:

Brandon, thank you for your wonderful 5-star review! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! We also stand behind our products and like our promise says, “If you don’t love it, and your pet doesn’t love it, we will gladly replace it or refund it!” We hope to see you again soon at our Knight St location!