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Hollywood Feed
- Pet Stores
- Dallas, TX
About this business
Location details
2031 Abrams Rd, Dallas, TX, 75214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Customer service is lacking. They should take lessons from the Hollywood Feed in Firewheel. But the store has good variety
Business response:
We appreciate you taking the time to leave us a review, April. We take feedback from our customers very seriously so that we can continue to learn and improve. Our goal is to always provide an excellent customer service experience, so I'd like to apologize as it seems we dropped the ball during your visit. We hope we can make it right on your next visit.
ALWAYS GREAT CUSTOMER SERVICE
Business response:
Karla, thanks for your positive review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
Great store and great staff!
Business response:
Trey, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up-to-date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Great store and great staff!
Business response:
Trey, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up-to-date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Great recommendation on a product!
Business response:
Thank you for the awesome review, Anne! Our team attends monthly training on products, pet health, and nutrition to better recommend quality products for your pet's specific needs! We hope to see you again soon!
I was searching for better food to help with my dog's allergies. I'm try the Fromm in two different flavors. Very helpful staff!!
Business response:
Bonnie, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback! We hope your baby enjoys the new foods!
Great recommendation on a product!
Business response:
Thank you for the awesome review, Anne! Our team attends monthly training on products, pet health, and nutrition to better recommend quality products for your pet's specific needs! We hope to see you again soon!
I was searching for better food to help with my dog's allergies. I'm try the Fromm in two different flavors. Very helpful staff!!
Business response:
Bonnie, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! It is always a pleasure to have such wonderful feedback! We hope your baby enjoys the new foods!
As always, service was helpful and friendly!!
Business response:
Thank you for the fantastic review, Nan! Our team goes above and beyond to provide excellent service! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 911 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.