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Hollywood Feed
- Pet Stores
- Plano, TX
About this business
Location details
4909 W Park Blvd, #173, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
new person was a bit rude and condescending
Business response:
Thank you for taking the time to leave us a review, Lola! At Hollywood Feed, we take all customer feedback seriously, especially negative, as it helps our company learn and improve. Our team strives to provide excellent service for all our customers, so I apologize for any offense taken from our Sales Associate. It is never our intention to be rude or condescend to our customers, so I have escalated this to the location's regional manager, Jana, so she can address and correct this issue with our staff. Please reach out t... read more
new person was a bit rude and condescending
Business response:
Thank you for taking the time to leave us a review, Lola! At Hollywood Feed, we take all customer feedback seriously, especially negative, as it helps our company learn and improve. Our team strives to provide excellent service for all our customers, so I apologize for any offense taken from our Sales Associate. It is never our intention to be rude or condescend to our customers, so I have escalated this to the location's regional manager, Jana, so she can address and correct this issue with our staff. Please reach out t... read more
Staff is always friendly and helpful! Really appreciate ya'll carrying a heavy bag of dog kibble out to my car every visit. Great products in store as well.
Business response:
Thank you so much for the fantastic review, Christina! Our team strives to go above and beyond to provide excellent service and quality products during every visit! We're thrilled you are pleased and hope to see you again soon!
Staff is always friendly and helpful! Really appreciate ya'll carrying a heavy bag of dog kibble out to my car every visit. Great products in store as well.
Business response:
Thank you so much for the fantastic review, Christina! Our team strives to go above and beyond to provide excellent service and quality products during every visit! We're thrilled you are pleased and hope to see you again soon!
Excellent customer service
Business response:
Darlene, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
Excellent customer service
Business response:
Darlene, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
I would love help out to my car with bags without having to ask for it when I spend over $100 here each visit.
Business response:
Corby, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your review indicates we have room to improve as we should always carry your packages to your vehicle for you! We would love to hear more about your recent visit and if you have had this problem in the past. This will be escalated to the regional manager, Jana McMillan, so she can take the appropriate action with our team. If you would like to reach out to Jana directly, please e-m... read more
Always good customer service and carry quality food for my cats.
Business response:
Dana, we are so grateful for your stellar review! Our staff seeks to provide the finest level of service achievable while offering our customers the best products possible!
I would love help out to my car with bags without having to ask for it when I spend over $100 here each visit.
Business response:
Corby, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your review indicates we have room to improve as we should always carry your packages to your vehicle for you! We would love to hear more about your recent visit and if you have had this problem in the past. This will be escalated to the regional manager, Jana McMillan, so she can take the appropriate action with our team. If you would like to reach out to Jana directly, please e-m... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,673 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 6:30 p.m.