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Hollywood Feed
- Pet Stores
- Plano, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Plano, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to c... read more
Location details
4909 W Park Blvd, #173, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
GREAT CUSTOMER SERVICE ALWAYS VERY HELPFUL
Business response:
Hey Bobbie, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Great customer service
Business response:
Jennifer, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
NICK is fabulous. He pays attention to my dog. She loves going in there.
Business response:
Jane, we are so grateful for your wonderful feedback! We are pleased to hear that Nick at our Park/Preston location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you and we hope to see you again soon!
Always greeted at the front door. Help me get the products I need. And treat my dog like she is their own. Great place, great people! Thanks, Bob & EllieMay from Plano, Tx
Business response:
Robert, thank you for your superb review! Having Ellie May come see us is one of the highlights of our day, we love getting visits from the pets we're helping spoil! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you and Ellie May again soon!
I have been in the store twice and both times I found it to be clean, well stocked, and the staff was exceptional. I signed up for your club and I will be back.
Business response:
Eric, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you soon!
The person that assisted me was very knowledgable of the products, specifically the various types of dog foods. I had a few questions regarding grain-free food and she explained in detail why some vets do not recommend grain-free. She was very helpful.
Business response:
Eddie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
NICK is fabulous. He pays attention to my dog. She loves going in there.
Business response:
Jane, we are so grateful for your wonderful feedback! We are pleased to hear that Nick at our Park/Preston location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you and we hope to see you again soon!
Great customer service
Business response:
Jennifer, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
The only negative are y’all’s prices. They are a little high. I love Nicolas and Beth at the Plano store on Park
Business response:
Julee, thank you for taking the time to write us a review! I am sorry to hear you were disappointed with our prices. We have a team dedicated to keeping our prices competitive with other pet supply retailers, while still maintaining the MAP prices that are required by the brands we carry. They work hard to make sure our prices are competitive, but if you find a product you believe to be overpriced, please let us know at bark@hollywoodfeed.com. We can sometimes miss things! We also have a Price Match Guarantee! If you are abl... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,493 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.