This profile has been claimed by the business owner or representative.
Hollywood Feed is a natural and holistic pet specialty retail store in Alpharetta, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
3000 Old Alabama Rd, Suite 124, Alpharetta, GA, 30022, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
We just adopted a puppy and were making our rounds to all the local pet stores. The customer service we received at Hollywood Feed was hands down the best we have encountered thus far. I will most definitely be shopping here again for our pup. The staff was so friendly, knowledgeable and accommodating. It felt like we had a personal puppy assistant while shopping. My daughter and I love shopping here!
Business response:
Jennifer, Personal puppy assistants! That's how we should start branding ourselves. Thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We cannot wait to see you back!
Friendly helpful customer service
Business response:
Michelle, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
I shopped twice in the same week at different locations and the experience was wonderful. The staff at both stores were very knowledgeable and helpful and the manager at Peachtree Corners was particularly excellent and helped me to understand as well as fins the products needed for a new puppy as well as my senior dog. She even helped me out to the car with all my bags. This was my first experience at the store and I will definitely make it my preferred store from now on. It's rare to have such excellent customer service a... read more
Business response:
Stacy, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!
I shopped twice in the same week at different locations and the experience was wonderful. The staff at both stores were very knowledgeable and helpful and the manager at Peachtree Corners was particularly excellent and helped me to understand as well as fins the products needed for a new puppy as well as my senior dog. She even helped me out to the car with all my bags. This was my first experience at the store and I will definitely make it my preferred store from now on. It's rare to have such excellent customer service a... read more
Business response:
Stacy, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!
I never leave reviews but I definitely will for the folks at Hollywood feed. Hands down the best pet store you can go to. 1000% recommend
Business response:
Rob, Thank you for such a great review! We at Hollywood Feed strive everyday to be the best of the best. We train in over forty hours a year to stay current with product knowledge and customer service skills. We are so excited to see you again!
Very helpful staff.
Business response:
Thank you for your wonderful review, Sarah and Liz! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! We hope to see you again soon!
Great, kind, knowledgeable team. Clean and organized store. A pleasure to shop there and Luna loved it <3
Business response:
Veronica, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
Very Prompt Service
Business response:
David, thank you for the wonderful review! Our team strives to provide speedy and exceptional service for all our customers! We're thrilled you're pleased and hope to see you again soon!
Very helpful staff.
Business response:
Thank you for your wonderful review, Sarah and Liz! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! We hope to see you again soon!
Hollywood Feed has a 5 star rating with 731 reviews.
Hollywood Feed is closed now. It will open on Friday at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com