This profile has been claimed by the business owner or representative.
Hollywood Feed is a natural and holistic pet specialty retail store in Lawrenceville, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family memb... read more
1250 Scenic Hwy, Suite 1240, Lawrenceville, GA, 30045, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
Excellent customer service from the beginning all the way to helping me get my purchases to my vehicle. Brandon helped me. He was very knowledgeable, listened closely, provided excellent suggestions and recommendations, was so very patient and courteous. Helpful and kind, Brandon, did a great job helping me find exactly what I needed. Thanks, Brandon and Hollywood Feed!
Business response:
Elaine, we’re very proud of the compliment on our team member Brandon. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
The gentleman who waited on me was friendly and understood exactly the kind of toy my dog needed. Thanks for your help.
Business response:
Jay we are so grateful for your wonderful feedback! We are pleased to hear that our team member at our Snellville/Webb-Gin location was able to provide you with the best possible service. Great customer service is something that we strive for. Our staff receives 40-50 hours of training each year on the products we have in store to better serve our customers. Thank you and we hope to see you again soon!
I really love Hollywood Feed. The customer service is always A+++. Everyone is always helpful and take their time answering my questions.
Business response:
Artecia, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
By far some of the BEST customer service ANYWHERE!!!
Business response:
Paige, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Great customer service and very knowledgeable about the products.
Business response:
Thank you so much for your stellar review, Erica! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We hope to see you again soon!
Cool place! Had exactly what I needed. Very professional and friendly
Business response:
Steve, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Cool place! Had exactly what I needed. Very professional and friendly
Business response:
Steve, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
The service is incredible they went above and beyond. Actually sold me what I wanted and explained to me why I needed it great store great people definitely coming back
Business response:
We are always excited to receive such an amazing review, Mitchell! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Such a great experience. Store is always clean and neat. The employees are very knowledgeable and helpful.
Business response:
Michael, thank you so much for your excellent review! Our Snellville/Webb-Gin store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training class... read more
Hollywood Feed has a 5 star rating with 1,744 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.