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Hollywood Feed

4.9

About this business

Location details

1575 Church St, Suite 220, Decatur, GA, 30033, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9476 reviews
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Judith C.'s profile image
Judith C. 
3 years ago

Always great customer service. I am disappointed in the small selection of puppy canned food. Also, disappointed in the huge selection of 'grain-free' dog food. There is good, scientific evidence against grain-free. 

Business response:

Thank you for reaching out to us about your concern! We have been keeping a close watch on any potential updates on the FDA's now closed investigation of the potential correlation between grain-free diets and increased cases of DCM (Dilated Cardiomyopathy) in pets. The FDA's report states that they've received 524 reports (515 dogs and 9 cats) between January 1st, 2014 and April 30, 2019, as well as additional reports of non-DCM cardiac disease in dogs and cats during this time frame.  This is out of an estimated 77 million ... read more

Scott S.'s profile image
Scott S. 
3 years ago

Such friendly staff - felt like family! Very knowledgeable and helpful :) 

Business response:

Scott, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! 

Scott S.'s profile image
Scott S. 
3 years ago

Such friendly staff - felt like family! Very knowledgeable and helpful :) 

Business response:

Scott, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon! 

Athrur O.'s profile image
Athrur O. 
3 years ago

Great products, great service 

Business response:

Athrur, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Athrur O.'s profile image
Athrur O. 
3 years ago

Great products, great service 

Business response:

Athrur, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Shelby E.'s profile image
Shelby E. 
3 years ago

Always great customer service 

Business response:

Shelby, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Shelby E.'s profile image
Shelby E. 
3 years ago

Always great customer service 

Business response:

Shelby, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Tynesha H.'s profile image
Tynesha H. 
3 years ago

Great customer service! I love that the staff knows me and my dog and suggest things that would be helpful to us. My favorite Hollywood Feed by far! 

Business response:

Tynesha, we’re very proud of the compliment on our team members at our Decatur store! We are pleased to have this team member on our staff. We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are ... read more

Tynesha H.'s profile image
Tynesha H. 
3 years ago

Great customer service! I love that the staff knows me and my dog and suggest things that would be helpful to us. My favorite Hollywood Feed by far! 

Business response:

Tynesha, we’re very proud of the compliment on our team members at our Decatur store! We are pleased to have this team member on our staff. We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are ... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 476 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.