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Hollywood Feed
- Pet Stores
- Chamblee, GA
About this business
Location details
5001 Peachtree Blvd, 605, Chamblee, GA, 30341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The team here is the best. Whenever I come in with my dog Gumbo they know his name and give him lots of love. Needless to say this is his favorite place. Thank you.
Business response:
Allison, thank you for your review! We're so glad to hear that you and Gumbo enjoy visits to our stores! Give him a big belly rub for us, and come back to see us again soon.
I love Hollywood Feed. It's by far my favorite place to shop for my pet's needs. The staff is always super friendly and inviting. I love the return policy. It allows me to shop with confidence knowing that I won't be stuck with something I don't actually want or need.
Business response:
Mike, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!
I love Hollywood Feed. It's by far my favorite place to shop for my pet's needs. The staff is always super friendly and inviting. I love the return policy. It allows me to shop with confidence knowing that I won't be stuck with something I don't actually want or need.
Business response:
Mike, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!
I was very disappointed that the employees were not wearing masks.
Business response:
Ann, thank you for taking the time to reach out to us. I am sorry to hear that your recent visit to one of our locations did not meet your standard. Our team has always worked diligently to keep our stores clean and properly sanitized, but in response to the current public health situation, we have increased our cleaning and sanitizing procedures for our stores. This includes more frequent and thorough cleaning, every hour, especially in areas that are touched more – with registered antimicrobial products for use against Nov... read more
Great customer service. My only disappointment is that occasionally this location will be out of stock of the Primal cat food that I buy.
Business response:
Spencer, thank you for your positive review! We're thrilled to hear you're pleased with our customer service. However, we're sorry to hear that your food is sometimes not in stock. Next time you're in store, ask the manager to keep a higher stock of your food on hand so that they can adjust their forecasts and ensure they always have some on the shelf for you! Thank you again for your feedback, and we hope to see you again soon!
Great customer service and a very clean store. The staff was so helpful in finding what I was looking for and explaining the differences between the two products that I was considering.
Business response:
Betsy, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
Great customer service. My only disappointment is that occasionally this location will be out of stock of the Primal cat food that I buy.
Business response:
Spencer, thank you for your positive review! We're thrilled to hear you're pleased with our customer service. However, we're sorry to hear that your food is sometimes not in stock. Next time you're in store, ask the manager to keep a higher stock of your food on hand so that they can adjust their forecasts and ensure they always have some on the shelf for you! Thank you again for your feedback, and we hope to see you again soon!
Great customer service and a very clean store. The staff was so helpful in finding what I was looking for and explaining the differences between the two products that I was considering.
Business response:
Betsy, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
Wow! First time in this store. Never have I been to a pet and feed store packed with so much wonderful items for animals. The three associates in there yesterday were on the ball and ready to please. Very knowledgeable about everything! Ill be back, don't worry....have four dogs to keep happy! Cheers
Business response:
Cary, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful fee... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 643 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.