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Hollywood Feed
- Pet Stores
- Atlanta, GA
About this business
Location details
3535 Northside Pkwy NW, 8B, Atlanta, GA, 30327, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Love having this store close to my home. Staff is always friendly and helpful.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Very friendly but I really didn’t need to be asked if I was looking for anything three times. It was a bit much and I didn’t feel too comfortable browsing at my leisure. Also, your cat section is really small in comparison to the dog supplies. It’s a good store though.
Business response:
Thank you Winifred for this feedback. Our West Paces Ferry store works hard to give good customer service to everyone. Our team members believe in providing a unique experience to every customer. However, we do understand that not everyone desires a lot of assistance. We talk to our team members about giving proper customer service and not becoming pushy. At Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, 42.5% of Americans own a dog, while only 28.6%... read more
Love the smell. Love the friendliness. Love the expertise.
Business response:
Jennifer, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Very friendly but I really didn’t need to be asked if I was looking for anything three times. It was a bit much and I didn’t feel too comfortable browsing at my leisure. Also, your cat section is really small in comparison to the dog supplies. It’s a good store though.
Business response:
Thank you Winifred for this feedback. Our West Paces Ferry store works hard to give good customer service to everyone. Our team members believe in providing a unique experience to every customer. However, we do understand that not everyone desires a lot of assistance. We talk to our team members about giving proper customer service and not becoming pushy. At Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, 42.5% of Americans own a dog, while only 28.6%... read more
Love the smell. Love the friendliness. Love the expertise.
Business response:
Jennifer, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Sales person was very helpful in quickly locating several dog bed options. She also checked the manufacturer's website to see if the preferred bed came in other colors.
Business response:
Cherlene, we’re very proud of the compliment on our team member at our West Paces Ferry store! We are pleased to have this team member on our staff. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. And if we don't know the answer, we're happy to find it with you to make sure we provide the most well-informed service possible. We're thrilled you're pleased. Come visit us again soon!
my first experience and it was a home run. Caitlin(sorry if I mispelled)was so nice and the guy that checked me out was also. Thank you for a winderful first visit! I will return.
Business response:
Angela, we are so glad to hear you loved your experience so much that you gave us 5-stars! We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Sales person was very helpful in quickly locating several dog bed options. She also checked the manufacturer's website to see if the preferred bed came in other colors.
Business response:
Cherlene, we’re very proud of the compliment on our team member at our West Paces Ferry store! We are pleased to have this team member on our staff. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. And if we don't know the answer, we're happy to find it with you to make sure we provide the most well-informed service possible. We're thrilled you're pleased. Come visit us again soon!
my first experience and it was a home run. Caitlin(sorry if I mispelled)was so nice and the guy that checked me out was also. Thank you for a winderful first visit! I will return.
Business response:
Angela, we are so glad to hear you loved your experience so much that you gave us 5-stars! We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 377 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.