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Hollywood Feed
- Pet Stores
- Atlanta, GA
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Atlanta, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
3535 Northside Pkwy NW, 8B, Atlanta, GA, 30327, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very friendly but I really didn’t need to be asked if I was looking for anything three times. It was a bit much and I didn’t feel too comfortable browsing at my leisure. Also, your cat section is really small in comparison to the dog supplies. It’s a good store though.
Business response:
Thank you Winifred for this feedback. Our West Paces Ferry store works hard to give good customer service to everyone. Our team members believe in providing a unique experience to every customer. However, we do understand that not everyone desires a lot of assistance. We talk to our team members about giving proper customer service and not becoming pushy. At Hollywood Feed, we make sure to offer appropriate products based on what our customers request. Statistically speaking, 42.5% of Americans own a dog, while only 28.6%... read more
Sales person was very helpful in quickly locating several dog bed options. She also checked the manufacturer's website to see if the preferred bed came in other colors.
Business response:
Cherlene, we’re very proud of the compliment on our team member at our West Paces Ferry store! We are pleased to have this team member on our staff. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. And if we don't know the answer, we're happy to find it with you to make sure we provide the most well-informed service possible. We're thrilled you're pleased. Come visit us again soon!
my first experience and it was a home run. Caitlin(sorry if I mispelled)was so nice and the guy that checked me out was also. Thank you for a winderful first visit! I will return.
Business response:
Angela, we are so glad to hear you loved your experience so much that you gave us 5-stars! We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Sales person was very helpful in quickly locating several dog bed options. She also checked the manufacturer's website to see if the preferred bed came in other colors.
Business response:
Cherlene, we’re very proud of the compliment on our team member at our West Paces Ferry store! We are pleased to have this team member on our staff. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. And if we don't know the answer, we're happy to find it with you to make sure we provide the most well-informed service possible. We're thrilled you're pleased. Come visit us again soon!
my first experience and it was a home run. Caitlin(sorry if I mispelled)was so nice and the guy that checked me out was also. Thank you for a winderful first visit! I will return.
Business response:
Angela, we are so glad to hear you loved your experience so much that you gave us 5-stars! We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
All employees are very friendly and helpful.
Business response:
Sherry, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
All employees are very friendly and helpful.
Business response:
Sherry, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Amber was knowledgeable and helpful. Thorough and patient with the dog treats and trying to help us find toys too. Awesome customer service and experience
Business response:
Donna, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We are pleased to hear that Amber was able to provide you with the best possible service! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Great service!
Business response:
We are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 328 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.