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Hollywood Feed
- Pet Stores
- Cumming, GA
About this business
Location details
4335 Bethelview Rd, Cumming, GA, 30040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Chase was very impressive. He knows your product line extremely well! He has great customer service skills. He has a wonderful attitude! I WILL be back!!!!
Business response:
Lynn, we are so grateful for your wonderful feedback! We are pleased to hear that Chase at our Bethelview location was able to provide you with the best possible service. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star re... read more
Chase was very impressive. He knows your product line extremely well! He has great customer service skills. He has a wonderful attitude! I WILL be back!!!!
Business response:
Lynn, we are so grateful for your wonderful feedback! We are pleased to hear that Chase at our Bethelview location was able to provide you with the best possible service. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star re... read more
Great products and customer service. Highly recommended
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Great products and customer service. Highly recommended
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Staff is knowledgeable, friendly, and always willing to assist and answer questions. For my dog, it's like taking a kid to Dairy Queen for ice cream - he loves it!
Business response:
Tyona, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Staff is knowledgeable, friendly, and always willing to assist and answer questions. For my dog, it's like taking a kid to Dairy Queen for ice cream - he loves it!
Business response:
Tyona, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Was super impressed with the level of customer service. My first visit in was to find some food that would work for my dog, who was sick at home. They helped me select a few options to try and also were so kind in the process!
Business response:
Thank you Sarah for the kind words! We appreciate your continued support! Our Bethelview store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you fo... read more
Was super impressed with the level of customer service. My first visit in was to find some food that would work for my dog, who was sick at home. They helped me select a few options to try and also were so kind in the process!
Business response:
Thank you Sarah for the kind words! We appreciate your continued support! Our Bethelview store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own. Thank you fo... read more
Friendly and knowledgeable staff every visit!
Business response:
Angela, We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 2,001 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.