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Hollywood Feed
- Pet Stores
- Cumming, GA
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Cumming, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
4335 Bethelview Rd, Cumming, GA, 30040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Staff is implementing COVID-19 Social distancing practices and face masks and gloves rule ~ a great display of how customer service can still carry on during crisis. Thank you!
Business response:
Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best customer service possible! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currently need to practice. Come back and see us again soon!
Their customer service is amazing. Jacci, the groomer is also fabulous. They all go above and beyond for their customers. Thank you, Charli.
Business response:
We’re very proud of the compliment on our team members and our groomer, Jacci. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! Thank you for your five-star review! We hope to see you again soon!
Their customer service is amazing. Jacci, the groomer is also fabulous. They all go above and beyond for their customers. Thank you, Charli.
Business response:
We’re very proud of the compliment on our team members and our groomer, Jacci. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! Thank you for your five-star review! We hope to see you again soon!
Knowledgeable helpful and very friendly.
Business response:
Carrie, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
Knowledgeable helpful and very friendly.
Business response:
Carrie, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
Great customer service! Always knowledgeable and friendly. Good suggestions for new products.
Business response:
Rachel, we truly appreciate your wonderful feedback! Our compassionate team attends over 40 hours of training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Great customer service and curbside pickup has been great
Business response:
Thank you so much for this great feedback! We are thrilled to hear you are enjoying our newest service, Curbside Pickup! We hope to see you back again soon!
Great customer service! Always knowledgeable and friendly. Good suggestions for new products.
Business response:
Rachel, we truly appreciate your wonderful feedback! Our compassionate team attends over 40 hours of training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Great customer service and curbside pickup has been great
Business response:
Thank you so much for this great feedback! We are thrilled to hear you are enjoying our newest service, Curbside Pickup! We hope to see you back again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,749 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.