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Hollywood Feed
- Pet Stores
- Frisco, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Little Elm, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
1618 FM 423, Suite 300, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The employees are the nicest people ever! So eager to help, and very knowledgeable.
Business response:
Whitney, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
Very happy, knowledgable and friendly staff
Business response:
Mary, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
You had everything we needed and at a great price. Thanks for helping us spoil our fur baby.
Business response:
Lizette, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs at the best prices and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Very happy, knowledgable and friendly staff
Business response:
Mary, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
You had everything we needed and at a great price. Thanks for helping us spoil our fur baby.
Business response:
Lizette, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs at the best prices and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Everyone knows the products up to the last visit. The guy there didn’t know anything at all. I asked if y’all carried the strap chews shaped like springs. He looked at me said what? Another girl came and helped us.
Business response:
Thank you for taking the time to reach out to us, Rich. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best and most knowledgeable customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Little Elm location seem to have missed the mark. I have made sure to elevate your complaint to the Regional Manager of this location, Sharon, so that they can address this matter with the te... read more
Everyone knows the products up to the last visit. The guy there didn’t know anything at all. I asked if y’all carried the strap chews shaped like springs. He looked at me said what? Another girl came and helped us.
Business response:
Thank you for taking the time to reach out to us, Rich. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best and most knowledgeable customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Little Elm location seem to have missed the mark. I have made sure to elevate your complaint to the Regional Manager of this location, Sharon, so that they can address this matter with the te... read more
Love Hollywood Feed. Knowledgeable and polite staff, great selection of dog food and treats!
Business response:
Tamra, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customers’ lives, and we make it our mission to make them a part of the Feed Family! It is always a pleasure to have such wonderful feedback! Come back and see us again soon!
They are amazing!! Always great customer service.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,209 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 6:30 p.m.