This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Southaven, MS
About this business
Location details
356 Goodman Rd E, Southaven, MS, 38671, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Customer service is lacking not what it used to be
Business response:
Thank you for taking the time to leave us a review, Kim. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We believe that great customer service should be reflected throughout the company at every level. We do apologize for your latest experience at our Southaven store. This will be escalated to the regional mana... read more
Customer service is lacking not what it used to be
Business response:
Thank you for taking the time to leave us a review, Kim. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We believe that great customer service should be reflected throughout the company at every level. We do apologize for your latest experience at our Southaven store. This will be escalated to the regional mana... read more
Every one there is always helpful and friendly bc
Business response:
Tom, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Always offered help from entering to product out to vehicle.
Business response:
Mark, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! It is the goal of our entire team to always be around to offer a helping hand or even an insightful tip. Thank you again for your review and we hope to see you soon!
Every one there is always helpful and friendly bc
Business response:
Tom, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Always offered help from entering to product out to vehicle.
Business response:
Mark, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! It is the goal of our entire team to always be around to offer a helping hand or even an insightful tip. Thank you again for your review and we hope to see you soon!
Bailey was absolutely wonderful yesterday. I came in with a lot of questions about my new puppy and she was so eager to help and even walked around the store with me. This was one of the best customer service experiences I have ever had. Thank you!
Business response:
Lindsay, we are so grateful for your wonderful feedback! We are pleased to hear that Bailey at our Southaven location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you and we hope to see you again soon.
Bailey was absolutely wonderful yesterday. I came in with a lot of questions about my new puppy and she was so eager to help and even walked around the store with me. This was one of the best customer service experiences I have ever had. Thank you!
Business response:
Lindsay, we are so grateful for your wonderful feedback! We are pleased to hear that Bailey at our Southaven location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you and we hope to see you again soon.
Always amazing.
Business response:
Sophia, we truly appreciate your continued support and the great review! Thank you so very much.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 2,184 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.