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Hollywood Feed
- Pet Stores
- Southaven, MS
About this business
Location details
356 Goodman Rd E, Southaven, MS, 38671, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great
Business response:
We are so glad to hear you loved your experience so much that you gave us 5-stars, Lelia! We hope to see you again soon!
Excellent service every time.
Business response:
Tiffany, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Very helpful at what I needed. Answered my questions about food and shampoo.
Business response:
Austin, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Employees are not as friendly as they used to be
Business response:
Thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Southaven location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Christa Gilliland, so that they can address this matter with the team. If yo... read more
Excellent service every time.
Business response:
Tiffany, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Very helpful at what I needed. Answered my questions about food and shampoo.
Business response:
Austin, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!
Great staff!!!!!!!! Very supportive and helpful.
Business response:
Tammie, thank you for the terrific feedback! Our Southaven team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! Thank you again, and we hope to see you soon!
Great customer service and a nice atmosphere going in the store
Business response:
Thank you so much for your awesome review, Tia! Our team strives to make every customer’s shopping experience a pleasant one. Great customer service is always something that we strive for and we are happy to have such great feedback. Thank you for being a part of the Hollywood Feed family, and we look forward to seeing you again soon!
5 Stars!
Business response:
A 5-star review from a 5-star customer! Thank you for the great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 2,350 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.