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Hollywood Feed
- Pet Stores
- Southaven, MS
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Southaven, MS. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
Location details
356 Goodman Rd E, Southaven, MS, 38671, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I would normally get a warm greeting but I guess they was a little busy. When I went to checkout 1 young lady walked off and left the other lady to checkout. I was standing there with my hands full she never said anything until the other young lady came back and said are you ready to checkout. Then she said she could help me. I have always had above and beyond great customer service at this location and olive branch location. This was the 1st with that experience
Business response:
Thank you for taking the time to leave us your feedback, Markisha! At Hollywood Feed, we encourage our teams to provide every customer with an excellent experience, so we're sorry to hear your last visit fell short of this expectation. We have escalated this to this location's Regional Manager, Christa, so she can address and correct this issue with our staff to return the service at this location back to it's normal high standard. If you would like to provide further information regarding your visit, please feel free to ... read more
Always so helpful and courteous!
Business response:
Lisa, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Knowledgeable and friendly staff!
Business response:
Rosie, thanks so much for this great review! Our team works hard to be well informed on the products we carry and provide the highest level of customer service possible. We hope to see you again soon!
Every employee goes above and beyond every time. They are friendly and always willing to help and answer questions. They are the most amazing group of people!
Business response:
Lisa, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
I use your auto ship service for my grand dogs. Y'all have never missed a shipment and have always kept me updated when shipments will arrive. Thank you for helping me take care of my sweet grand dogs without any stress.
Business response:
Thank you for the wonderful review, Kelly! Our team strives to provide reliable and exceptional service for all our customers! We're thrilled you're pleased and hope to see you again soon!
Great customer service. Always willing to help.
Business response:
Pauline, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
The same day delivery is a life saver!!! Thank you for including Senatobia, MS in that. Those of us around town LOVE it!
Business response:
We are thrilled to hear you are enjoying our Same Day Delivery service! Thank you so much for this great feedback! We hope to see you again soon!
I love this store!! They are always friendly and helpful!
Business response:
Callie, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you as part of our Feed Family! Come back and see us again soon.
Great customer service. Always willing to help.
Business response:
Pauline, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 2,030 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.