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Hollywood Feed
- Pet Stores
- Mansfield, TX
About this business
Location details
1530 Debbie Ln, #136, Mansfield, TX, 76063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Customer service was excellent. I asked a lot of questions and received answers to all of them - knowledgeable answers.
Business response:
WOW, 5 stars! Thank you so much Sukassa for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have su... read more
It was my first time making a purchase at this store and I was so impressed by their cleanliness, amazing customer service and ease of transactions. The cashier explained how their checkout process and return policy works in a very quick and easy to follow way. I will definitely return again soon!
Business response:
Isa, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
I love this store! The employees are always helpful and their selection of toys, treats, collars, etc. is always great, unique, and at a good price. I love that their most of their treats and chews are made in the USA. My dog especially loves the Hollywood Feed brand jerky and sausages. Also the USA sourced roasted beef lung bites.
Business response:
Cheryl, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
First time customer…staff friendly and informative! I’ll be back!!
Business response:
Charlotte, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to... read more
It was my first time making a purchase at this store and I was so impressed by their cleanliness, amazing customer service and ease of transactions. The cashier explained how their checkout process and return policy works in a very quick and easy to follow way. I will definitely return again soon!
Business response:
Isa, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
I love this store! The employees are always helpful and their selection of toys, treats, collars, etc. is always great, unique, and at a good price. I love that their most of their treats and chews are made in the USA. My dog especially loves the Hollywood Feed brand jerky and sausages. Also the USA sourced roasted beef lung bites.
Business response:
Cheryl, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
First time customer…staff friendly and informative! I’ll be back!!
Business response:
Charlotte, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to... read more
Love this place and love the staff!! I wish the products were less expensive though! Hehe! Also, I know there's a points program, but I don't understand the rules of it.
Business response:
Our team strives to go above and beyond to make each customer experience excellent by providing quality products at competitive prices! It's our goal to keep our shelves stocked with a wide variety of products to fit each pet's specific needs. We even have a price match guarantee! If you find an identical item at another retailer for a lower price, let us know so we can investigate and match it for you! We're thrilled to hear you're pleased and hope to see you again soon!
Love this place and love the staff!! I wish the products were less expensive though! Hehe! Also, I know there's a points program, but I don't understand the rules of it.
Business response:
Our team strives to go above and beyond to make each customer experience excellent by providing quality products at competitive prices! It's our goal to keep our shelves stocked with a wide variety of products to fit each pet's specific needs. We even have a price match guarantee! If you find an identical item at another retailer for a lower price, let us know so we can investigate and match it for you! We're thrilled to hear you're pleased and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,362 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.