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Hollywood Feed
- Pet Stores
- Mansfield, TX
About this business
Location details
1530 Debbie Ln, #136, Mansfield, TX, 76063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Some staff really nice but some not very helpful.
Business response:
Thank you for taking the time to reach out to us, Kim. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Mansfield location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Tom, so that he can address this matter with the team. If you would like to reach out to him directly, his email is tomburke@hollywoodfeed.com. Again, I am very sorry for your l... read more
Some staff really nice but some not very helpful.
Business response:
Thank you for taking the time to reach out to us, Kim. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Mansfield location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Tom, so that he can address this matter with the team. If you would like to reach out to him directly, his email is tomburke@hollywoodfeed.com. Again, I am very sorry for your l... read more
Great service and the help was very knowledgeable with the products!
Business response:
Thanks for the amazing review, Diana! Great, knowledgeable customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Great service and the help was very knowledgeable with the products!
Business response:
Thanks for the amazing review, Diana! Great, knowledgeable customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Staff was very helpful and courteous. Purchased exactly what I was looking for.
Business response:
Linda, thank you so much for your fantastic feedback for our Mansfield team! We'd love to learn how we can go from 4-stars to 5-stars on your next visit! Please email us at bark@hollywoodfeed.com with any suggestions on how we can improve. Come back and see us again soon!
Staff was very helpful and courteous. Purchased exactly what I was looking for.
Business response:
Linda, thank you so much for your fantastic feedback for our Mansfield team! We'd love to learn how we can go from 4-stars to 5-stars on your next visit! Please email us at bark@hollywoodfeed.com with any suggestions on how we can improve. Come back and see us again soon!
Great service and super fast. Amazing, thank you
Business response:
Carrie, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
The representative that assisted me was nice, informative and helpful toward purchasing different products.
Business response:
Thanks for the wonderful feedback, Quinita! We’re very proud of the compliment to our team member that assisted you that day. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We're thrilled you're pleased and hope you visit us again soon!
Great service and super fast. Amazing, thank you
Business response:
Carrie, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,375 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.