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Hollywood Feed
- Pet Stores
- Mansfield, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Mansfield, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
Location details
1530 Debbie Ln, #136, Mansfield, TX, 76063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The only customer service conversation I had was when I checked out and that was giving me the total amount. Maybe it was too early in the morning for conversation. This was my 2nd time in the store. Great coaching opportunity.
Business response:
Thank you for taking the time to leave us your review, Alex. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our Mansfield location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Tom, so that he can address this matter with the team. If you wou... read more
We are always happy with the services
Business response:
Rose, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon
Hollywood Feed was a life saver. I was buying a particular brand of food for my dogs close to where I live. When they went out of business, I began frantically looking for a place that carried that brand. Hollywood Feed was that place. They have so many different brands of pet food along with toys, beds, etc. I enjoy looking around, and the customer service is awesome. The ladies are so very personable and knowledgeable. If you are looking for a great place that sells premium pet foods and supplies at a reasonable pri... read more
Business response:
Thank you so much for the marvelous review, Annette! Our team attend 40-50 hours worth of training on products, nutrition, and customer service throughout the year to learn how to best serve our customers! We're thrilled you're pleased with our service and hope to see you again soon!
Great customer service. Knowledgeable staff.
Business response:
Julie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
Hollywood Feed was a life saver. I was buying a particular brand of food for my dogs close to where I live. When they went out of business, I began frantically looking for a place that carried that brand. Hollywood Feed was that place. They have so many different brands of pet food along with toys, beds, etc. I enjoy looking around, and the customer service is awesome. The ladies are so very personable and knowledgeable. If you are looking for a great place that sells premium pet foods and supplies at a reasonable pri... read more
Business response:
Thank you so much for the marvelous review, Annette! Our team attend 40-50 hours worth of training on products, nutrition, and customer service throughout the year to learn how to best serve our customers! We're thrilled you're pleased with our service and hope to see you again soon!
Great customer service. Knowledgeable staff.
Business response:
Julie, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
excellent customer service, friendly smiles
Business response:
Deborah, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon.
excellent customer service, friendly smiles
Business response:
Deborah, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon.
Great customer service, love Rachel and staff. Very helpful. Store is always organized and clean and my golden, Peaches, loves to browse the store for treats! I also love the Mississippi Gurls!
Business response:
Thank you so much for the splendid review, Terri! Our team strives to go above and beyond to provide an excellent experience for every customer - especially our four-legged ones like Peaches! We're thrilled you're both pleased and hope to see you two again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,257 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.